Customer Service Representative

Lakewood, New Jersey

Employer: System One Holdings, LLC
Industry: 
Salary: Competitive
Job type: Full-Time
Customer Service Representative

Job Information:
Location: Lakewood, NJ
Hours: Monday-Friday 9:00am-5:00pm
Direct-Hire Opportunity!

Customer Service Representative Job Duties:
  • Provide introductory information to prospective and new customers
  • Ensure consumers are satisfied with products or services by handling complaints and inquiries
  • Follow up with clients or customers by phone or email to check that they're still satisfied with their purchases
  • Let patrons know about additional products or services that might benefit them
  • Determine the quickest, most effective ways to answer a client's or customer's questions
  • Escalate queries and concerns, when necessary
  • Troubleshoot common issues with products or services
  • Work with a team of CSRs and other departments to find appropriate solutions to problems


Customer Service Representative Job Requirements:
  • At least three years working in a customer service position over the phone
  • High School Diploma
  • Strong and clear communication skills
  • Proficient with Microsoft Office


#M1
Created: 2024-05-08
Reference: 319721
Country: United States
State: New Jersey
City: Lakewood

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