Customer Service Representative

LaSalle Network has partnered with a manufacturing company, and we would love to talk with you about their Customer Service Representative opening in Pasco, WA.

Customer Service - Key Responsibilities:

• Manage various sales channels, including Amazon, resellers, and website orders.
• Collect orders and route them to the production floor.
• Generate quotes and invoices for customer orders.
• Handle returns and issue return labels to customers.
• Maintain and update the logbook with order details.
• Answer phones, direct callers to email orders, and address customer inquiries.
• Assist with warehouse tasks, including unloading items (approximately 25-30 lbs) with a pallet jack about twice per month.

Candidate Requirements:

• Proficiency with Excel for creating quotes (initially reviewed by Ron, with plans for the coordinator to handle independently).
• A calm, focused demeanor, comfortable with varying workload intensity.
• Ability to assist with both customer service and shipping logistics.
• Previous experience in logistics, shipping, or customer service is preferred, though flexible on background.
• Casual dress code (no sandals or open-toed shoes).

Position Details:

• Monday to Friday, 7:30 AM - 4:30 PM
• Pay: $22/hr

If you're a motivated team player looking to contribute to a dynamic environment, please apply today!

Kimberly Mosher
Senior Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here