Customer Service Representative - November Class
Cypress, California
Employer: Insight Global
Industry: Customer Service
Salary: $20 per hour
Job type: Part-Time
Insight Global is seeking a highly motivated and customer-focused Customer Service Representative to join our team. A successful candidate will have excellent communication and interpersonal skills and be able to maintain a calm and professional demeanor under pressure.
In this role, you will be responsible for answering incoming calls from customers who have questions about account balances, card activation, application status, Treasury guidelines and regulations, and internal procedures. You will also work to resolve customer issues quickly and efficiently. If you are a professional and customer-focused individual with a strong personality and work ethic, we encourage you to apply. This role role is offering $20/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.
- An education level of at least a High School Diploma or GED
- Available to work 40 hours per week anytime within the operating hours of the site
- Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications.
- Ability to work onsite 5 days per week
Nice to Have Skills & Experience
- Higher level of education
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
In this role, you will be responsible for answering incoming calls from customers who have questions about account balances, card activation, application status, Treasury guidelines and regulations, and internal procedures. You will also work to resolve customer issues quickly and efficiently. If you are a professional and customer-focused individual with a strong personality and work ethic, we encourage you to apply. This role role is offering $20/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
- 1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.
- An education level of at least a High School Diploma or GED
- Available to work 40 hours per week anytime within the operating hours of the site
- Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications.
- Ability to work onsite 5 days per week
Nice to Have Skills & Experience
- Higher level of education
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-10-08
Reference: 384922
Country: United States
State: California
City: Cypress
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