Customer Service Specialist

Glen Allen, Virginia

Employer: RemX
Industry: 
Salary: Competitive
Job type: Full-Time
RemX has an exciting CUSTOMER SERVICE SPECIALIST position available with a well-established company located in Branchville, NJ.

Hours: 8-hour shift between 9 am and 8 pm Monday-Friday

First 90 days requires working onsite. Possibility to work hybrid after 90 days.

Responsibilities of the CUSTOMER SERVICE SPECIALIST:
  • Responding to inbound calls
  • Ability to review account activity using billing systems.
  • Perform accounting calculations.
  • Responding to billing inquiries
  • Respond to customer complaints and provide appropriate solutions/alternatives.
  • Review and accept payments.
  • Assist customers with signing up for online services and trouble shoot technical issues when needed.
  • Data entry

Qualifications for the CUSTOMER SERVICE SPECIALIST:
  • High School Diploma required; college degree preferred.
  • 2+ years of call center experience
  • Basic math skills
  • Ability to problem solve.
  • Working knowledge of MS Word, Excel and Outlook
Created: 2024-08-30
Reference: 1191925
Country: United States
State: Virginia
City: Glen Allen

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