About Capgemini
With 270,000 people in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: igniting human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to running operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion.

About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.

Visit us at www.capgemini.com . People matter, results count.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini

NOTE: Job has up to 25% potential travel; but you will be home based working remote from your home.

Job Title: ServiceNow Project Portfolio Management (PPM) Lead

Job Description:

The ServiceNow Project Portfolio Management (PPM) Lead role is experienced in leading the advisory, development, and implementation of ServiceNow Information Technology Service Management (ITSM) and ServiceNow Strategic Portfolio Management (SPM, formerly ITBM) solutions.

Primary responsibilities include:

• Providing Domain Expertise (SME) mentorship for ServiceNow SPM Management solutions
• Ensuring a fit-for-purpose design of SPM solutions
• Understanding and interpreting requirements
• Defining and documenting requirements (technical, process, reporting)
• Development of related process documentation
• Understanding the technical nuances of how the ServiceNow platform works