Dept Banking - Director VI: Chief Information Officer

Job Description

Working Title: Chief Information Officer

State Classification: Director VI

Class No. / Sal Grp: UNC / EE00

Monthly Salary: $13,163 - $14,850

Salary/Classification Contingent on Experience

Location: Austin, Texas

FLSA Status: Exempt

Overnight Travel: Moderate Travel - At least 10 - 25%

Mission:

The mission of the Texas Department of Banking is to ensure Texas has a safe, sound, and competitive financial services system.

General Description:

Performs highly advanced (senior level) managerial work providing direction and guidance in strategic operations and planning of the Management Information Services Division, which includes, but not limited to, information security, application development, database management, infrastructure management, help desk services, contracted services, and the associated contracts to offer service. Work involves collaboration with agency leadership to define and lead the agency in continuous digital modernization, improvement, and focuses on business value in a secure manner as the measure of success. Work involves developing and implementing policies; reviewing guidelines, procedures, rules and regulations; and establishing priorities and standards. Recommending the implementation of programs and tools to meet agency and division goals; coordinating and evaluating information technology program activities are essential functions. Responsible for developing and subsequently evaluating division budgets to actual performance. Work also involves providing program and ongoing consultative services and technical assistance to agency staff. Plans, assigns and supervises the work of others within the division. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Duties and Responsibilities:

• Acts as a senior official and has the authority necessary to fulfill the duties of the Chief Information Officer.
• Provides input into the agency's strategic plan and implements technology systems that accomplish the agency's mission and goals in a secure manner.
• Oversees evaluations, recommendations, and implementation of cloud-based strategies.
• Oversees implementation of information technology projects and practices. Responsible for the successful adoption of solutions as part of a digital transformation plan.
• Analyzes and reviews applications and technology infrastructure; develops action plans to continuously improve and initiate technology solutions; develops and implements techniques for evaluating the effectiveness of IT systems and operations within the context of business value.
• Oversees the acquisition and management of information resources.
• Oversees work developing, implementing, and executing security and business continuance standards and action plans.
• Responsible for ensuring the development of security architecture and policies based on business needs, risk assessments, and regulatory requirements.
• Responsible for the implementation of security technologies, reporting security related activity information, and ensuring that information security risk analysis and system audits are regularly conducted.
• Oversees the maintenance of departmental websites content and functions.
• Responsible for updating long term road map on an annual basis via the IT Governance process and ensuring the governance process is executed effectively and ongoing updates are communicated regularly.
• Ensures compliance with state laws and accessibility recommendations for state websites.
• Administers the support programs for the department's information technology; identifies the need for new technology solutions; provides direction, guidance, and hands-on assistance as needed.
• Plans, assigns and supervises the work of others; proactively executes the goals and objectives that support the strategic direction of the agency.
• Oversees the information security functions of the agency.
• Provides back up for the department help desk and system administration.
• Oversees all communication services e.g. telecommunication, cellular services, video services, etc.
• Provides advanced project management supervision and manages multiple projects concurrently and works under strict deadlines.
• Reviews and monitors compliance with internal policies, procedures, and rules and regulations pertaining to information technology.
• Assists with the Continuity of Operations planning for the agency.
• Performs highly responsible managerial and supervisory duties directing the activities of staff.
• Conducts and submits to the Deputy Commissioner divisional employee performance appraisals prepared in accordance with Department guidelines.
• Reviews and approves expense vouchers, time sheets, and training plans of division personnel.
• Promotes a healthy team environment which is inclusive of all MIS staff members.
• Promotes a harassment-free work environment. Ensures all personnel actions are accomplished without regard to a person's race, color, religion, sex, national origin, age, or disability.

Qualifications:

Required Minimum Qualifications:

Education, Experience and Licensure:

• Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, business or public administration, or another related degree. Experience in the related field may substitute year for year.
• Ten years of application development and support experience.
• Five years of experience working with or overseeing information security processes and procedures.
• Three years leadership experience of a technology department or group.
• Experience overseeing the management and maintenance of cloud operations.
• Experience working with other Texas state agencies and/or federal agencies.

Preferred Qualifications:

• Experience with the Centralized Accounting and Payroll/Personnel System (CAPPS).
• Experience overseeing application development using RAD tools and traditional solutions e.g. with PowerBuilder, .Net, and OpenText products.
• Experience overseeing database management, specifically with Oracle and Microsoft SQL Server.
• Experience and training in analyzing, recommending, developing, and implementing cohesive enterprise solutions, policies, standards and guidelines.
• Experience in managing networks, telecommunication, and/or experience supporting personal computer hardware and software.
• Experience with content management systems.
• Working understanding of Microsoft Visual Studio, C#, AJAX, HTML, and PHP.
• Strong knowledge of web service standards
• Experience with Agile software development.

Knowledge, Skills and Abilities:

• Strong knowledge of Cloud Services administration.
• Strong knowledge of Information Security principles and practices.
• Strong working knowledge of hardware/software system functions.
• Strong working knowledge of Agile software development processes.
• Strong analytical skills.
• Skill in finding solutions for or dealing with work-related problems, including personnel related issues.
• Ability to produce a high degree of accuracy in work products.
• Ability to exercise courtesy, tact, and diplomacy in all communications.
• Ability to effectively communicate technical and other information both orally and in writing in a clear and concise manner.
• Ability to effectively interpret policies, procedures and regulations relating to information technology.
• Ability to develop and implement new IT systems and procedures and to evaluate their effectiveness.
• Ability to exercise sound judgement and discretion in handling confidential information.
• Ability to direct oneself and effectively supervise others.
• Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively planning, prioritizing, assigning, and overseeing the work of others.
• Ability to prepare comprehensive, timely, and accurate schedules and reports; ability to prepare and/or make presentations to individuals and various internal and/or external groups.
• Ability to effectively develop project plans and to organize and manage complex information technology projects to completion; ability to conduct effective, thorough review of project requirements and deliverables; knowledge of project management tools and techniques.
• Ability to effectively communicate with people of diverse backgrounds and organizational levels.
• Ability to comprehend complex technical topics and specialized information.
• Ability to utilize the available time to organize, implement and complete division objectives within given deadlines.
• Ability to comply with all agency policies and applicable laws.
• Ability to comply with all applicable safety rules, regulations, and standards.
• Ability to work a flexible schedule to meet required deadlines.
• Ability to work under pressure and exacting schedules to complete assigned tasks.
• Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.
• Ability to understand, follow and convey brief oral and/or written instructions.
• Ability to promote and encourage organization adoptions of technological solutions and teach management and staff new technology.
• Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.

Special Requirements:

• Position requires moderate overnight travel 10-25%
• Must possess or obtain within 90 days of employment, a valid Texas Driver's license. Satisfactory driving records are required for driving any vehicle to conduct agency business. Final applicants must certify that personally owned vehicles used for agency business have Texas minimum liability coverage and a valid state inspection.
• This position requires that the incumbent demonstrate strong personal financial responsibility and integrity.
• Final applicants will be subject to an employment credit check, driving record check, and criminal background check.

Physical and Cognitive Requirements:

The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the incumbent to primarily perform sedentary office work; however, mobility (standing and walking) is routinely required to carry out some duties. It requires extensive computer, copier, printer, telephone, and client/customer contact. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Marginal or corrected visual, speech, and auditory requirements are required for reading printed materials and computer screens and communicating with internal and external customers.

The position requires:

• Regular and punctual attendance.
• Frequent use of personal computer, copiers, printers, and telephones.
• Frequent sitting.
• Frequent work under stress, as a team member, and in direct contact with others.
• Travel up to 25% with possible overnight stays.

Application Process:

To submit your application for employment, select Apply Online. Create and/or Login to your on- line applicant profile and electronically submit your State of Texas Application for Employment.

All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Applications Submitted through Work in Texas:

Applicants may submit applications through Work in Texas (WIT), however applicants must complete the supplemental questions in CAPPS Recruit to be considered for the position. In order to complete the supplemental questions, please register and/or login to CAPPS Recruit and access your profile. Go to CAPPS Recruit to Sign In (Link: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en) .

Transcripts:

If education is used to meet the minimum requirements of the job posting, a copy of college transcript(s) issued from the registrar must be uploaded in CAPPS for your application to be considered complete. Foreign education credentials must be evaluated by a NACES or AICE member credential evaluation service. Please contact jobs@dob.texas.gov immediately if you are having difficulty uploading transcripts to your application.

Military Crosswalk: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf

Remarks: State law prohibits any employee of the Department from being or becoming "directly or indirectly indebted to, or financially interested in an entity supervised or regulated by the Banking Commissioner." See Texas Finance Code, Section 12.107. Those selected for an interview will be contacted by telephone. Final male applicants between the ages of 18 to 26 will be required to furnish proof of registration or exemption from registration with the selective service system.

E-Verify: This organization participates in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

The Texas Department of Banking is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, age or disability in employment or the provision of services. A disabled individual requiring reasonable accommodation shall not be denied opportunity due to the disability. The applicant should contact Human Resources if reasonable accommodation is required during the application process at (512) 475-1345.