An Insight Global client is looking for a Desktop Support Technician. This person will be responsible for working with users to set up desktop and laptop computers, installing company software, troubleshooting problems, evaluating and testing existing networks and systems, and performing regular maintenance to make sure that all the systems operate correctly. The ideal candidate will have at least one year of experience in a similar role, have excellent troubleshooting skills, be extremely self-motivated, and possess excellent communication skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
• 1-2+ years of Desktop Support Experience
• Network troubleshooting skills
• Hardware/software troubleshooting skills
• Experience in Microsoft office suite
- Experience with ServiceNow ticketing system

Nice to Have Skills & Experience
• Excellent Documentation skills
• Ability to prioritize tickets based on importance
• In office most days

People skills - Support hands on and Remote

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.