The DevOps Engineer II works within the US Technology group and cross-functionally with other Franchise IT groups. These Engineers have responsibility for the operability of IT systems involved in Point of Sale and other core Franchise store functions.

Main responsibilities:

* Leading system problem solving efforts alongside with Domino's development and/or support teams

* Designing and implementing Splunk dashboards for effective application and system monitoring

* Defining, developing and maintaining PowerShell automation scripts

* Proactively identifying and resolving system issues impactful to business operations

* Leading or participating in the triage and resolution of critical, high visibility system impacts

* Ensuring application and system configuration compliance for Domino's systems

* Participating in the operational grooming of store software pilots

* Coordinating software deployments for Domino's Point of Sale systems

* Delivering store technology operational insights to other Domino's IT groups

* Analyzing systems and procedures to identify value add improvement opportunities

* Teaching Support teams proper support procedures and techniques

* Working with project teams on new solutions or technologies being developed for stores and ensuring a smooth transition to operations

* Provide technical support and operations training to team members

* Documenting support standards and procedures

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

* 5+ years in IT Operations or Systems Administration/Management

* Experience with blended Microsoft and Linux infrastructures, preferably at the enterprise level

* Experience in software deployment tools and solutions

* Experience in configuration management tools and solutions

* Expertise and experience in system monitoring and analysis using Splunk or similar log analyzers

* Expertise and experience in Windows triage and support

* Solid understanding of IP networking and VLANs

* Strong experience with PowerShell, DSC or other Infrastructure as Code frameworks

* Experience with virtualization platforms, or containerized workloads such as, Hyper-V, VMWare ESXi/Vcenter, Docker, containers.

* Experience managing and supporting ChromeOS and Google Workspace

* Experience in cloud computing such as, Azure, AWS, GCP

* Experience in Linux distributions such as, RedHat, SUSE, Ubuntu

* Process development and process improvement knowledge, such as Lean Six Sigma

* Some project management experience

* Ability to participate in 24x7 On-Call rotation

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.