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What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The National Accounts National Retail Sales (NRS) Director is responsible for new program setup, inventory tracking, backorder management, pricing management, compliance management, sales, analytics, and electronic ordering for Off-Premise National Accounts.

Primary Responsibilities

• Provide leadership, direction, and guidance for the National Accounts NRS Operations organization
• Manage and coach direct reports in career progression and personal growth
• Establish the budget for National Accounts NRS Operations department
• Work with SVP, E.I.A to obtain the necessary resources for the department
• Lead the definition of the Off-Premise account operations service strategy - work closely with National Accounts team and leadership while developing and executing against the strategy
• Lead the development of operational standards and ensure their consistent use across all accounts (e.g., tools, process, reports)
• Guide the identification of areas for process improvement and process automation
• Create and lead the process to drive the sharing of best practices across all accounts (VP and account managers)
• Oversee the process to maintain program specs (supplier information, account information, geographic information)
• Oversee the process to collect and maintain program compliance data as well as the process to provide compliance reporting
• Oversee the process to maintain National accounts pricing catalog (items, accounts geography, pricing)
• Oversee the process to monitor the inventory level for items on programs and identify product transfers for out of stock items- Oversee new EDI authorization list, and the resolution of EDI issues
• Define the client service strategy
• Build and maintain relationships and a standard way of working with the National Accounts Sales & Customers
• Ensure the department meets client satisfaction objectives

• Perform other job-related duties as assigned

Minimum Qualifications

• Bachelor's Degree and seven years of experience or equivalent education and related experience
• Experience in sales / or support in Wine & Spirits or Consumer Goods industries

Preferred Qualifications
• Ability to influence decision-makers in a matrix environment
• Strong communication skills - written, verbal, persuasion, motivation, facilitation of strong working relationships
• Knowledge of other MS Office Suite and software applications related to job functions
• Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.