Director - Digital Portfolio Management, Digital Banking

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The Digital Banking team is seeking a Portfolio Director to lead the Digital Banking Portfolio Management team. We are building a banking and payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion. As the Director of the Portfolio Management team you will be leading a collaborative, diverse, and inclusive team that consists of Business Demand Management (BID), Digital UX Design, and Workforce Strategy. You and your team will work closely with Product and Engineering teams across the Banking and Payments portfolio to deliver end-to-end product portfolio management activities in alignment with business objectives, strategic vision, and roadmap while meeting our financial targets.

We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of portfolio management and partner continuously with our many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.

Key Responsibilities:

Tech Investment Funding & Financials (Portfolio Management)

• Lead & coordinate product portfolio planning across product, engineering, and business stakeholders ensuring capacity is aligned to highest priority outcomes (including facilitation of financial/capacity discussions).
• Lead & facilitate incoming Business Initiative Demand (BID) assessments and annual planning across Digital Banking in alignment with our strategic vision and roadmap.
• Oversees the review and prioritization of incoming work across Banking and Payments working closely with the leadership team.
• Ensure accurate financial reporting for our delivery teams by providing continuous analysis and appropriate linking of our Epics, Capabilities, Features, and Stories.
• Define and optimize the portfolio through analysis and understanding of our portfolios cost, resource management, and talent strategy to align investment with business objectives, strategic vision, and roadmap.
• Increase transparency and enable faster decision making by developing tools and insights.
• Lead enterprise annual planning activities required to obtain annual funding approvals across Banking and Payments technology portfolios.

Communications

• Create and deliver executive-level and stakeholder communications, elevating the product teams unified messages to drive decisions and accelerate decision making.
• Collaborates with cross-functional senior leaders to plan and define the approach to communications and summary materials covering diverse topics including operations, delivery, finance, and business.
• Oversees the process and materials to share out roadmaps on a regular cadence to ensure stakeholder alignment and awareness.

Process Improvements

• Collaborates with senior leaders (both internal and external to Digital Banking) to recommend and implement process improvements to drive operational efficiency and effectiveness.
• Reviews and presents materials to senior leaders on recommendations to solve overly complex portfolio challenges, leveraging relationships and subject matter expertise for the Banking and Payments portfolios.

People & Culture

• Collaborates with senior leaders to develop educational strategies across stakeholder groups to provide effective knowledge sharing and ensures alignment of learning to annual and long-term organizational goals and priorities.
• Influence others, often without direct authority, persuading with compelling data, facts, and conclusions.
• Oversees portfolio hiring and resource management, including management of SOWs.
• Identifies and implements opportunities for employee engagement, retention, progression, and performance management.
• Lead diverse, inclusive, and geographically dispersed teams, inspiring employee engagement, retention, progression, and performance management.
• Foster collaboration and transparency between product, engineering, lines of business, and enterprise teams.
• Establishes the strategic approach for the management and monitoring of a portfolio based on broad functional goals.

Required Skills:

• Excellent verbal and written communication skills and experience working with senior leaders
• Strong people management skills, with experience leading teams
• Unique ability to think strategically and not lose sight of the details
• Proven ability to drive results while managing multiple projects in a fast-paced, deadline driven environment
• Ability to build positive relationships, influence decisions and make things happen
• Excellent facilitation and collaboration skills, with the ability to influence and gain alignment at all levels of an organization, including senior leadership
• Financial Analysis experience required.
• Change Agent, not afraid to challenge the status quo.
• Improve and streamline agile operations.
• Lead and facilitate governance forums with executive leaders.
• Preferred Bachelors degree
• Master's Degree or MBA is a Plus.

Qualifications

Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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