The Director of Academic Programs and Outreach (Credit) at the School of Continuing and Professional Studies (SCPS), will be at the forefront of designing, managing, and implementing a range of innovative continuing education programs. This role involves overseeing a diverse portfolio that includes credit programs like the Integrative Mind and Body Program, PreCollege, Summer Credit Intensive courses, as well as custom and certificate programs available in in-person, online, and hybrid formats. These programs cater to a varied audience including domestic and international nontraditional adult learners and high school students.
The individual in this role will drive new initiatives and program creation to align with SCPS's strategic goals, fostering strong relationships with both internal and external stakeholders to enhance revenue and enrollment. Reporting directly to the Assistant Dean, they are expected to strategically execute the vision, supported by the programming team which includes the PreCollege Associate Director and a Program Coordinator.
The role will also play a key role in curriculum development, lead the SCPS Curriculum Committee, oversee credit curriculum approvals, and provide comprehensive support and guidance across all aspects of the PreCollege and Youth programs.
The Director of Academic Programs and Outreach is responsible for and assumes ownership of all elements that pertain to the success of their portfolio of programs including but not limited to those listed.
Responsibilities:
Revenue and Enrollment Growth

• Oversee the financial health of programs by monitoring revenue and expenses, adhering to industry best practices to ensure fiscal viability, and identifying cost-saving opportunities. Continuously refine the vision for programs and courses based on data-driven insights, student feedback, and industry needs to drive revenue and enrollment growth.
• Foster external exposure and collaboration with business partners and internal champions to increase enrollment. Develop and maintain relationships with high schools and the Admissions Office to enhance recruitment efforts for the PreCollege and Youth programs.
• Create a supportive and effective learning environment by establishing strong relationships with faculty and students, ensuring open communication, and actively engaging with classroom activities to gather feedback. Commit to advancing diversity and inclusion within the faculty and student body, promoting an inclusive and multicultural atmosphere at Pratt.

New Program Development

• Drive program innovation and growth by collecting and interpreting data from multiple sources, such as competitive market analysis and feedback from students and instructors. Develop a forward-looking vision that adapts to community needs and incorporates diverse cultural perspectives into existing and new programs. Collaborate closely with Pratt colleagues to ensure curriculum quality and alignment with institute standards.
• Oversee the selection and hiring of qualified instructors and subject matter experts, actively participate in curriculum development and revisions, and lead the SCPS Curriculum Committee. Evaluate and determine the most effective delivery modes for programs, including online, hybrid, and face-to-face options. Facilitate curriculum submissions with the Provost's Office and ensure inclusive educational practices.
• Lead your programming team in regularly discussing new ideas and process improvements, and work in partnership with other Program Directors to align school-wide growth and programming objectives. Pursue new revenue and enrollment opportunities through custom and contract training, and support program offerings with special courses, events, and informational sessions. Coordinate with SCPS operations, finance, and marketing teams to enhance overall program support.

Relationships/Marketing/Special Events

• Forge strong partnerships and develop outreach programs to support portfolio growth, in collaboration with the SCPS Director of Marketing to analyze and enhance enrollment strategies. Contribute to the annual SCPS marketing plan, aligning with strategic goals for increased recognition and revenue.
• Conduct market analysis to guide new initiatives and collaborate with the marketing team on web strategies. Lead the creation of reports and metrics for SCPS leadership and establish focus groups to support program development. Ensure marketing materials are updated promptly.
• Evaluate marketing campaign effectiveness, oversee enrollment and revenue reports, and take on special projects as needed. Represent SCPS at various external events and fulfill additional responsibilities as assigned by leadership.

Supervision

• Under the general supervision of the SCPS Assistant Dean and receives additional direction, when necessary, from other senior leadership staff. Receives oral and written instructions as needed.
• The Director of Academic Programs and Outreach - Credit directly supervises the Associate Director - PreCollege and Youth Programs and a Program Coordinator.

Qualifications

Education:

• Master's degree in Art, Design, or applicable discipline and 3-5 years of progressive program administration experience in an academic environment.

Experience:

• 2-3 years experience and aptitude for directing programs for high school-aged students is required and workforce development experience is preferred.

Skills:

• Possess excellent organizational skills with a proven track record in planning and expanding programs within a revenue-generating business model, coupled with exemplary time management abilities to handle multiple projects in a fast-paced setting and meet crucial deadlines.
• Strong communication skills, both written and oral, with experience in delivering presentations to a diverse range of stakeholders, and adept at developing strong relationships across local, state, federal, and international communities.
• Highly skilled in interpersonal interactions, capable of working both independently and as part of a team, effectively managing sensitive and confidential information with various groups including students, faculty, and staff.
• Maintain a professional and friendly demeanor, employing diplomatic tact in interactions with a broad spectrum of internal and external constituents, and demonstrate a high level of cultural competence and sensitivity to diverse backgrounds.
• Demonstrated proficiency in a variety of software and tools including Google Suite, MS Office (PowerPoint, Word, Excel), Adobe Suite or Canva, and social media platforms, alongside familiarity with internal and external technology systems used within the Institute.

Salary: Salary is competitive and commensurate with experience and qualifications, ranging from $76,800 to $86,800.
The position is eligible for remote work 2 days per week.
Generous Benefits:

• 403B Retirement Program
• Supplemental Retirement Account
• Tuition Benefits for Employees and Dependents
• Tuition Program
• Summer hours Exchange
• Flexible Spending Accounts - commuter, medical, dependent care
• Child Care Benefit
• Basic life and AD&D insurance provided by Pratt
• Medical, Dental, and Vision Care Coverage

About Pratt Institute:
Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs.
The Institute's impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt's campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).


Application Instructions

• Please submit your cover letter and resume.
• If you are selected for an interview, please be prepared to provide at least 5 References via our online reference tool system. At least 2 of your References must be, or have been, your direct managers.

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.