Find your place at Andaz Miami Beach: Become part of Miami's first Andaz luxury resort. Recently renovated with modern architecture, a beautiful spa, and a resort getaway that offers world-class recreation Andaz Miami Beach offers sophisticated, approachable luxury with distinct character highlighting our local culture of Miami Beach.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Director of Event Sales is responsible for ensuring at each event guests receive personalized and memorable experiences that exceed their expectations.

Position Responsibilities/ Essential Functions

• Leading the Catering & Events Planning team to deliver impeccable events aligned to Andaz Band standards.
• Implementing successful sales activities and quotas to secure new business from specified market segments including corporate, social, and event planners.
• Collaborate with the Director of Banquets for menus and guest requests and execution are completed with excellence.
• Maintaining existing business clientele relationships, ensuring maximum profitability for the hotel and quality service for guests.
• Implement strategies to maximize and room meeting and catering food revenue.
• Planning and execution of all meetings, from initial contract negotiations to final payment.
• Generating all contracted agreements, proposals, group follow up and other letters of correspondence to deliver a seamless experience as well as build client relationships and loyalty.
• Developing and implementing effective departmental process and procedures ensuring all hotel departments are communicated essential event & program details that are timely and comprehensive.
• Ensure group and event billing SOP is followed on all contracts.
• Leading team to develop professional selling skills through participation in prescribed training programs and mentorship.
• Setting goals and expectations for direct reports, aligning performance and incentives, managing performance issues and holding team accountable for results.
• Maintaining and achieving personal catering revenue goals.
• Partnering with People Services to attract, develop and retain diverse, high-performing talent that can lead the organization today and strengthen the leadership bench for the future growth.
• Establishing and maintaining strong vendor relationship.
• Perform other related duties as required.