Title: Director of Information Systems

Agency: Tidewater Community College

Location: Norfolk - 710

FLSA: Exempt

Hiring Range: $135,000 - $155,000, commensurate w/ experience

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Tidewater Community College has served South Hampton Roads - both students and employers - for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCC's institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

The Director of Information Systems is responsible for leading and overseeing all aspects of the college's information technology systems and services. The Director provides strategic, college-wide leadership, planning, project management, and other support for effective and efficient use of technology to meet the instructional and administrative needs of the college. The Director of Information Systems reports to executive level leadership.

FUNCTIONAL RESPONSIBILITIES:

1. Provides planning, budgeting, leadership and supervision to the Information Systems department, communicates current and projected needs, requirements, and options in the college budgeting process, and recommends acquisitions and updates to the President and her Cabinet.

2. Prepares and manages the college's General Technology Plan.

3. Provide technical leadership, management, and oversight for the planning, design, development, operation, and maintenance of the Virginia Community College System (VCCS) and Tidewater Community College's technology infrastructure, including administrative/student information systems, network operations, employee computing devices and classroom technology, video systems, and voice communications systems.

4. Directs information technology support services and ensures a prompt, efficient, and client friendly technical support operation.

5. Provides project management for technology deployment or implementations, is responsible for ensuring the availability and reliability of the college's technical resources within the college's control. Works with the VCCS and communicates to college community for those technical resources within the System's control.

6. Coordinate the establishment, maintenance, and communication of policies and procedures for information systems and services.

7. Serve as Chief Information Security Officer (CISO) and develop the college's information technology security program, policies, procedures, and standards to protect the confidentiality, integrity, and availability of information technology resources in accordance with applicable Commonwealth of Virginia and VCCS directives.

8. Serve as the College's Chief Information Officer (CIO) and participate on VCCS project teams for information technology planning and implementation.

9. Perform other tasks as assigned by executive level leadership.

Minimum Qualifications:

• Demonstrated knowledge of the protocols and operational areas of information systems as delineated above.
• Progressively responsible, successful experience in higher education administration, particularly in the areas encompassed by this directorship, with demonstrated results in managing people and tasks in a highly complex work environment.
• Proven leadership and solid, progressively responsible experience and technical knowledge in the design, implementation, operation, and support of network infrastructure for voice, video, and data services and/or enterprise resource planning systems with demonstrated results in managing people and tasks in a large, highly complex organizational structure, with experience in a multi-campus community college setting preferred.
• Ability to manage multiple projects concurrently and deliver on time.
• Ability to prepare and manage multiple budgets and spending plans.
• Demonstrated strong written, oral and listening skills, including translating complex technical issues to audiences of varying skills and background.
• Excellent technical knowledge and analytical and problem-solving skills utilizing logical business judgment to identify complex system issues and coordinate an effective resolution.
• Demonstrated organizational, leadership, and communication skills necessary to work effectively with faculty, staff, and students in a large, highly complex organizational structure, with experience in a multi-campus community college setting preferred.
• Demonstrated awareness of new and emerging technologies and how they may be used to create more efficient operations throughout the college.
• Demonstrated knowledge of various administrative database systems and how they interrelate within the management functions of the college.
• Demonstrated understanding of and belief in the comprehensive mission of the community college.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Master's degree in Information Systems, Computer Science, or closely related field from a regionally accredited college or university.

Preferred Qualifications:

As delineated in the required qualifications