Director Perioperative Services

Overview

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region's most prestigious experts and innovative treatments and technologies.

As a part of our organization, we currently offer the following benefits:

• Competitive starting wages (DOE) and training to grow within the company
• Paid Time Off (PTO)
• Health/Dental/Vision Insurance
• Flexible health spending accounts (FSA)
• Matching 401(k) and 457(b) Retirement Programs
• Tuition Assistance for career growth and development
• Care@Work premium account for additional support with children, pets, dependent adults, and household needs
• Employee Assistance Program (EAP) for you and your family
• Voluntary Protection: Group Accident, Critical Illness, and Identify Theft
• Adoption Assistance
• Wellness Program

Responsibilities

Job Summary

• This job is responsible for direct and indirect patient care and day-to-day operations of the Perioperative Services function at a specific hospital campus in accordance with professional standards, strategic business objectives and applicable regulatory requirements.
• An incumbent manages department activities through subordinate management staff, and has 24-hour administrative authority and accountability for the department.
• Work also includes: 1) ensuring the highest level of surgical care to improve patient outcomes; 2) working closely with the Medical Director and other hospital department managers to integrate/coordinate/evaluate all phases of patient care; 3) administering approved work unit budget, ensuring that an adequate inventory of supplies is maintained, and that quality assurance/accreditation standards are followed; 4) reviewing and responding to daily patient care/physician issues and patient satisfaction reports; 5) serving on regional committees and internal management teams to represent the work site and address broad-based issues impacting the entire organization and 6) providing input to the hospital President on development, implementation, monitoring and other operational issues.
• Job duties require considerable knowledge of the specialized principles and practices related to health care management in order to evaluate and make viable recommendations in support of clinical effectiveness and organizational performance improvement.
• Also requires clinical knowledge relative to the assigned functions and management expertise relating to business planning, process improvement, budget administration and personnel management.
• Performance improvement efforts cover a variety of processes, and an incumbent must be sufficiently knowledgeable to recognize important synergies and opportunities in clinical outcomes, cost containment, patient safety/satisfaction, risk reduction and regulatory compliance.

Essential Duties

Operational Accountability

• Plans, directs and evaluates, through subordinate managers, the programs, systems, operations and resources of the assigned clinical area(s) to assure the safe and appropriate delivery of patient care, achievement of clinical core measurement scores, and to ensure that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies/standards/procedures and applicable regulatory requirements; produces and presents reports on key performance indicators and other significant benchmarking metrics.
• Directs all aspects of patient care within the clinical area(s) and ensures the application of consistent practices relating to clinical/administrative operations, customer service, human resources activities and FHS standards; collaborates with medical staff to develop and implement new clinical systems/programs to enhance existing services and raise the standard of care for the patient population served.
• Collaborates with other leadership/staff in the common goal of standardization, integration and enhancement of the continuum of services available within designated clinical area(s); participates in the company-wide evaluation of processes and practices to determine the need for change to accommodate shifting business priorities, conditions and objectives.

Procedures Development/Implementation

• Directs the development, implementation and evaluation of new/revised standards, policies, procedures, guidelines, training materials and/or general communications in support of assigned clinical area(s) to ensure consistency with the philosophy/values of the organization and compliance with applicable regulatory/accreditation requirements; reviews training materials prior to assimilation into training curricula; ensures that all clinical and related support activities are fully documented in accordance with the standards and practices of the organization; ensures that employees understand and apply internal guidelines appropriately, and monitors compliance with all regulatory requirements including City, County, Federal, and JCAHO.

Resource Management/Budget Administration

• Determines resources needed to accomplish the performance objectives of the clinical area(s) and oversees activities and resources in a manner that is fiscally responsible and in accordance with FHS policies and standards; prepares, or directs the preparation of, the annual operating/capital budget; identifies, aligns and optimizes resources to positively impact organizational strategies towards achievement of goals; exercises effective cost control by monitoring and adjusting expenses as needed to stay within budget; ensures that administrative infrastructure is in place to maximize revenue capture; approves expenditures within defined scope of responsibility; identifies negative variances and develops action plans to document, address and effectively resolve in a timely manner; oversees the preparation of complete and accurate financial, budget, activity and productivity information, including variance reports, financial projections and other statistical reports; keeps Vice President apprised of all issues with potential for budgetary impact.

Staff Management and Development

• Plans, directs and evaluates the work of clinical management staff in accordance with the content, spirit and intent of applicable internal/external regulations and standards for human resource management; ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives; ensures that employees are qualified and properly trained to perform assigned job duties; holds regular staff meetings and keeps employees appraised of all matters relevant to successful job performance; makes employment decisions, establishes performance standards and evaluates employee performance; educates, guides, counsels and develops staff and addresses performance management concerns and technical issues elevated by subordinates as beyond their scope of authority.

Short- and Long-Term Planning

• Anticipates and recognizes the evolving factors that affect current/future needs, and directs the development of strategies/initiatives/programs/projects to respond/foster/support future growth of clinical area(s) and address matter such as: provision of new services, standardization of policies/practices across the organization, increasing market share, maximizing revenues, cross-selling services, improving efficacy/cost-effectiveness of clinical services provided, enhancing patient outcomes/satisfaction and others of similar complexity and consequence; understands and ensures the full optimization of available information technology to achievement of overall business objectives; develops formal strategic/tactical plans, to include both short- and long-term business planning, with full accountability for achievement of plan objectives; presents and gains support for recommendations and directs project management efforts to develop/implement planning objectives.

Regulatory Compliance

• Ensures full compliance with internal/external legal and regulatory standards and requirements, and that effective control procedures are in place and fully functioning to preclude improprieties from occurring; monitors the effectiveness of current practices in meeting expectations and producing desired results.
• Keeps abreast of changing regulatory requirements/regulation, clinical/professional standards, changing customer demographics and competitive industry practices impacting assigned functions, as well as organizational initiatives/changes with potential to impact current strategies, programs and resources; determines nature/scope of impact on existing activities and determines effective response/solution while maintaining acceptable service levels and work quality.

Business Development/Marketing

• Works collaboratively with Marketing/Communications Dept. to develop effective marketing strategies and promotional materials for the clinical area(s) that are designed to enhance awareness, expand market share and increase revenues; identifies and implements strategies/opportunities to differentiate programs and services from those of other healthcare providers; participates in community awareness activities to promote clinical programs/services.
• Cultivates and maintains professional relationships with primary customers of the clinical area(s) including medical directors, physicians, physician groups, patients, supply vendors and external entities to foster opportunities for revenue enhancement, enhanced customer service and to positively impact core clinical measures.

Performance/Quality Improvement

• Develops, implements, monitors and evaluates systems/initiatives/programs to facilitate performance/quality improvements in keeping with strategic objectives and regulatory requirements; conducts ongoing assessment of the strengths and weaknesses of the assigned clinical area(s) to better understand/identify future needs and challenges; evaluates existing systems/program/priorities and future potential to make recommendations for growth, expansion, new services and solvency of existing services based on market demographics and volume projections; develops and presents comprehensive recommendations regarding the viability of specific systems/projects; plans and directs quality process improvement initiatives/projects to ensure achievement of business objectives.

Other Essential Duties

• Maintains personal competency in the nursing process.
• Assures that the nursing process is consistently utilized and documented in the provision of care. Assures that care delivered is patient-centered, goal-directed and meets established standards. Facilitates integration with other services to meet patients needs; i.e., social services, pharmacy.
• Monitors ethical conduct of professional staff regarding substance abuse or other illegal practices, substandard practice (incompetent or unethical), absenteeism, and medication errors.

Qualifications

Education/Experience

• Bachelor's degree in a healthcare-related field, graduation from an accredited school of nursing
• A minimum of six years of recent work experience in perioperative nursing that demonstrates attainment of the requisite job knowledge/abilities, including three years in a supervisory or management capacity.
• Equivalent additional qualifying work experience that would demonstrate attainment of the requisite job knowledge/abilities may be substituted for two years of the degree requirement.

License/Certification

• Current licensure as a Registered Nurse by the Washington State Board of Nursing.
• Current healthcare provider BLS certification.

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