Disabled Veteran Outreach Program Specialist (DVOP)

Title: Disabled Veteran Outreach Program Specialist (DVOP)

State Role Title: Program Administration Specialist I / 19211

Hiring Range: $43,000 - $50,831

Pay Band: 4

Agency: Department of Workforce Development and Advancement

Location:NORFOLK

Agency Website:virginiaworks.gov

Recruitment Type: General Public - G

Job Duties

Come join our team at the Department of Workforce Development and Advancement (DWDA)! In 2023, bipartisan legislation consolidated a dozen workforce development programs and data systems from various existing Commonwealth of Virginia agencies to create the Department of Workforce Development and Advancement (DWDA), known as Virginia Works. On July 1, 2024, Virginia Works stood up as an independent agency dedicated to creating, sustaining, and retaining a highly skilled workforce, and committed to making sure Virginia Works for everyone.

Assist unemployed and employed disabled veterans, special disabled veterans and other eligible persons (e.g., spouses) who seek VEC services to overcome significant barriers to employment (SBE) as defined in the most current Veteran Program Letter (VPL) issued by the Department of Labor (DOL) and obtain suitable employment. Provide intensive services to veterans identified with SBEs; address employment needs and facilitate placement into a suitable position; make personal visits to meet with clients and employers; conduct interviews and offer an array of services; and network and develop relationships with community providers to locate and assist veterans who would otherwise not be able to access a One-Stop facility (e.g., those in homeless shelters, state hospitals, Veterans' Centers, half-way houses, and/or other community-based facilities).

Minimum Qualifications

**This posting and position is open to disabled veterans only.**

Knowledge of career counseling, interviewing, and job placement principles and techniques, community resources, counseling services, social programs and veteran issues and services.

Strong customer service, case management, and computer skills (Microsoft Office or comparable software programs).

Ability to communicate effectively both orally and in writing (e.g., conducting interviews and training, exchanging information with clients and partner staff, and preparing reports and training materials); assessing and matching client skills to open positions; working with clients in crisis to discover needs and enhance employable skills; motivate clients to achieve established goals and objectives; work independently; remain objective, non-judgmental and focused; meet deadlines; prepare and manage file documentation; and apply agency program standards and procedures.

Hiring preference is given as follows: first, a qualified, service-connected, Disabled Veteran; second, a qualified veteran; and third, a qualified Other Eligible Person as defined in Federal regulation found at Title 38 of the United States Code, Chapter 42.

Additional Considerations

Experience working with agency programs; veteran's affairs and services; and/or federal or state employment and training programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Diversity and inclusivity are at the heart of what we do in Virginia, and Virginia Works is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

Contact Information

Name: Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone

Email: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.