Introduction

Put your program and policy research and analysis skills to use! The Division of Motor Vehicles (DMV) is currently recruiting to fill a Motor Vehicle Program Specialist-Senior position. This position is headquartered at the Hill Farms State Office Building at 4822 Madison Yards Way, Madison, WI.

This position may operate with a hybrid remote work schedule (two days in the office and three days remote) once fully trained.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits ( health plan options start at just $39/month for single plans and $97/month for family plans after two months of employment)
• A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here .

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

Position Summary

In DMV's Business and Consumer Services Unit (BCSU), this position provides professional staff support in research, analysis, and development of training methods and auditing policies for third party agents. This position develops training and auditing programs for all units and programs within the BCSU. Further, this position will play a large role in representing the Dealer and Agent Section with the long-term transformation project.

This position is also responsible for the development of quality assurance procedures and the formulation of training programs that will help guide the long range and short range operational goals, policies, and procedures for third party processing agents. Work is performed with a high degree of independence, but this position will work closely with the Agent Partnership Program System (APPS) program coordinators and the BCSU Supervisor and Team Lead.

Salary Information

This position is in schedule-range (07-04) with a salary of $26.17/hr ($54,434 annually) - $31.20/hr ($64,896 annually), plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may need to report to office locations in Wisconsin on short notice.

Qualifications

Qualified applicants will have experience with all the following:

• Experience gathering and analyzing information from business partners and/or systems.
• Experience providing training and interacting with a diverse group of business partners including external and internal parties.
• Experience developing reports, letters, bulletins, etc. to disseminate information.
• Experience working with computer software programs including Microsoft Suite (Excel, Word, PowerPoint, etc.) or similar and a Document Management System.

In addition to all the above, well-qualified applicants will have experience with one or more of the following:

• Experience interpreting laws and regulations.
• Experience presenting complex information both orally and in writing to persons with varying degrees of technical expertise.
• Experience developing audit criteria, auditing, compiling results, and reporting out the findings.

How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here . For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here . The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Rebecca Ott at 608-266-7623 or rebecca.ott@dot.wi.gov . For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page.

Deadline to Apply

The deadline to apply is 11:59 PM CST on Thursday, May 30th, 2024.