Document Management Technician - Clerical/Receptionist

Description
The Litigation Support Team at Leidos currently supporting the U.S. Department of Justice (DOJ) in Los Angeles, CA has an opening for a Document Management Technician to work in a downtown Los Angeles, CA DOJ office performing clerical/receptionist duties. This is an exciting opportunity to use your experience helping the U.S. Department of Justice achieve their mission.

Typical assignments may include the following but not limited to:

• Receives telephone calls and visitors to the office. Controls access to the office and insures that only visitors properly cleared are authorized entry.
• Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable.
• Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.
• Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO's purview and furnishes the needed address or telephone number when available.
• Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.
• Maintains an up-to-date telephone listing and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.
• Reserves conference rooms upon request.
• Receives, reviews, and distributes incoming mail, including interoffice mail and service of process. Checks mail and annotates accordingly. Immediately notifies appropriate staff members when hand-delivered incoming mail, FedEx and UPS deliveries, and FAXs are received and places in appropriate internal mailbox.
• Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.
• Receives reports of malfunctioning equipment and notifies appropriate point-of-contact. Follows up to ensure item is repaired and available for use
• Indexes files, maintaining files in an orderly fashion. Files documents with Clerk's Office; delivers courtesy copies. If document is incorrect, makes necessary changes when possible to complete filing by the Clerk.
• Provides courier services from the USAO to the courthouses and state and federal agencies as required to files and/or deliver legal documents on a daily basis and at other times required.

Basic Qualifications:

• Excellent written and oral communication skills.
• Ability to perform detailed work consistently, accurately, and under pressure extremely important.
• Must be able to read and follow instructions.
• Must be able to understand task, task objectives, and the context of the task in the litigation support effort as a whole.
• Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).
• Must have typing/keyboarding skills.
• Must be knowledgeable user of the Government's office and network environment, including but not limited to, word processing, database, spreadsheet, imaging, and telecommunications systems.
• Ability to answer multi-line phone system.
• Must be a U.S. Citizen and able to obtain a Public Trust clearance.

Preferred Qualifications:

• Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications.
• Experience as Receptionist/Clerical.
• Undergraduate degree.
• Current or active clearance.

This position is covered under the Service Contract Act and is subject to minimum requirements. Leidos ensures that all provisions are satisfied. The pay for this position will be $17.82/hr.

In 2024, Leidos was ranked as one of the " World's Most Ethical Companies " by the Ethisphere Institute for the seventh consecutive year. We were also ranked #2 on the Forbes' list of Best Employers for Veterans and #26 on Careers & The Disabled Magazine's list of Top 50 Employers for the Disabled!
Original Posting Date: 2024-10-15While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other person a l information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .
Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.