All the benefits and perks you need for you and your family:

- Benefits from Day One

- Paid Days Off from Day One

- Student Loan Repayment Program

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Night Shift

The community you'll be caring for : AdventHealth Daytona Beach - 301 Memorial Medical Parkway, Daytona Beach, FL 32117

The role you'll contribute:

The ED Experience Partner is an integral part of a team responsible, accountable, and empowered to deliver a seamless, personalized, and exceptional experience by assisting consumers with visit flow processes for the Emergency Department.

The value you'll bring to the team:

• Work to deliver a seamless experience and leads an exceptional consumer experience delivery by facilitating patient requests, owning subject matter expertise on the ED Journey Tracker technology , supporting the Care Team with non-clinical tasks, influencing a comfortable environment, and empowering patients to express needs in a safe way.

• Deep understanding and proven track record of consumer experience delivery, by being attentive and responsive to our guest's requests and creating an exceptional experience.

• Shows compassion, informs, and sets expectation through the activation of AdventHealth Emergency Department signature experience.

• Conflict competent, able to de-escalate consumers and families when service does not meet expectations.

Qualifications - External

The expertise and experiences you'll need to succeed:

• Minimum qualifications :

• Associate degree in Healthcare, Business, Hospitality, or related field with 2 years of healthcare experience, hospitality, or related field.

• Preferred qualifications:

• Bachelor's degree in Healthcare, Hospitality, or related field

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