Education Program and Enrollment Assistant

Posting Details

Posting Details

Posting Number S12564P

Working Title Education Program and Enrollment Assistant

Department PSO-Cont Ed-GC Cont Education

About the University of Georgia

Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department

The University of Georgia Center for Continuing Education & Hotel is hiring motivated, dependable, and team-orientated individuals for jobs that advance UGA's mission of Public Service and Outreach. The Georgia Center, located on campus across from Stegeman Coliseum, is the campus hub for the development and administration of non-credit professional and continuing education courses as well as home of the only on-campus hotel.

College/Unit/Department website www.georgiacenter.uga.edu

Posting Type External

Retirement Plan TRS

Employment Type Employee

Benefits Eligibility Benefits Eligible

Full/Part time Full Time

Work Schedule

Additional Schedule Information

Monday to Friday, 8am-5pm with occasional nights and weekends

Advertised Salary $37,000 - $41,000 (commensurate with experience)

Posting Date 08/22/2024

Open until filled Yes

Closing Date

Proposed Starting Date 10/01/2024

Special Instructions to Applicants

Location of Vacancy Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.



Position Information

Classification Title Public Service Paraprofessional/Professional

FLSA Non-Exempt

FTE 1.00

Minimum Qualifications

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications

• Bachelor's degree
• Customer service and sales experience
• Working knowledge of office practices and procedures

Position Summary

The position serves as administrative support for programs sponsored at/by the Georgia Center for Education. Position is responsible for processing course registrations, and converting inquiries into enrollments; responsible for communicating with the general public specific program information; responsible for timely data entry, generating reports, and processing program expenses; assists students with proctored testing based on detailed knowledge of program policies and procedures; and provides high-level customer service.

Knowledge, Skills, Abilities and/or Competencies

Excellent verbal and written communication skills; detailed orientated and able to multitask, problem solve, take initiative, work independently, and posses excellent customer service skills. Proficient data entry skills with Microsoft Office Suite, internet search skills, and the ability to learn and use a customized information management database. Ability to be flexible in a changing work environment.

Physical Demands

Sit and stand for extended periods of time, Walk building and deliver materials. Lift 35 pounds

Is driving a responsibility of this position? No

Is this a Position of Trust? Yes

Does this position have operation, access, or control of financial resources? Yes

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.



Duties/Responsibilities

Duties/Responsibilities

Provide exceptional customer service to current and prospective students, partners and instructors.

Percentage of time 50 Duties/Responsibilities

Process program registrations, and support enrolled students throughout the duration of their continuing education course(s).

Percentage of time 25 Duties/Responsibilities

Provide administrative program support.

Percentage of time 20 Duties/Responsibilities

Provide support for strategic initiatives that benefit both the Georgia Center and the University as a whole.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Leta Salazar

Recruitment Contact Email leta.salazar@georgiacenter.uga.edu

Recruitment Contact Phone



Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How did you hear about this job opportunity at the Georgia Center for Continuing Education and Hotel?
   • UGA Jobs
   • Georgia Center Employment Page
   • Georgia Center Talent Recruitment Brochure
   • Insidehighered.com
   • Indeed
   • hCareers
   • LinkedIn
   • Facebook
   • Department of Labor
   • Goodwill
   • From a current UGA employee
   • Other

Applicant Documents Required Documents Optional Documents

1. Resume/CV
2. Cover Letter