ELI Program Manager

The English Language Institute (ELI) is a unit within the Office of the Provost that provides non-credit programming to speakers of English as an additional language from overseas and the local international community.

We are seeking an Program Manager who will play an important role in supporting many aspects of the program, including general office management, student support services, and marketing and social media.

The Program Manager is often the first point of contact for program applicants and must provide a welcoming, patient presence to a diverse population of people with limited English skills. Candidates must communicate clearly and be resourceful in taking the initiative to address a wide variety of student needs encompassing personal, academic, and visa issues.

Additionally, the successful candidate should have a strong attention to detail and organization, as the position includes maintaining files in various databases both within and outside of the department and creating government documents related to visa applications, among other office tasks. We are seeking an outgoing candidate who will be proactive and creative in terms of marketing our program and recruiting students through our website and social media. Experience with office management, marketing and social media, and diverse populations is preferred.