Employee Lifecycle Events (ELE) Lead Preboarding Specialist, Technology and Process

Lead Preboarding Technology & Process Specialist (Employee Lifecycle Events)

Recruiting for this role ends on 30th August 2024

Work you'll do

In partnership with the Preboarding Manager, the Lead Technology & Process Preboarding Specialist will lead the Preboarding Technology & Process team to facilitate a smooth and seamless pre-hire Preboarding process for Experienced Hires (EH) and/or Campus Hires and Interns. The Lead will cross collaborate with various internal teams, inclusive of our various technology partners for process improvements, troubleshooting and system implementations. The Preboarding team assumes responsibility for all Preboarding activities once the Pre-hire has officially accepted their offer with Deloitte.

Job Responsibilities:

• Lead a team or subset of Preboarding Specialists or process area within the CTS-ELE Preboarding team.
• Act as a point of escalation for team members and resolve, in a timely fashion, any delays or obstacles in the Preboarding process.
• Utilize system information to manage the preboarding process and ensure any pending flags are being resolved in a timely fashion.
• Lead special project assignments to develop processes and tools for CTS ELE and overall CTS.
• Collaborate with stakeholders to identify opportunities for process and technology improvements to meet current and future needs, and drive efficiencies.
• Monitor team performance to meet service level agreements and manage workloads, teaming closely with USI ELE management.
• Manage issues and escalations with stakeholders, with support of ELE Preboarding Leader.
• Ensure maintenance of standard operating procedures and knowledge articles within the Preboarding team.
• Collaborate with USI counterparts on all activities to ensure alignment of priorities and ongoing responsibilities and leverage best practices between US and USI Preboarding teams.
• Support the growth, development, and performance management of a team of Preboarding Specialists, providing coaching and mentoring as well as training.
• Support the ELE Preboarding Managers and Preboarding Leader with ongoing projects and initiatives, and contributes to other ELE initiatives.
• Perform other job-related duties as assigned.

The team

The Employee Lifecycle Events (ELE) Preboarding team is part of the Talent Services (TS) channel of the Deloitte Talent Organization. TS delivers a breadth of services through an innovative and customer-centric shared services model. As a strategic solutions epicenter, we combine deep expertise, strategic business relationships, modernized capabilities, and an investment in our people to deliver innovative, agile, and value driven outcomes.

The ELE Pre-boarding team focuses on providing all new hires across the Deloitte US Firms with a smooth, consistent, and efficient onboarding experience.

Professionals in Deloitte's Internal Services work in a wide range of careers-accounting, tax, in-house counsel, brand, design, HR, IT, technology development, and more-but we share a common purpose. We help Deloitte deliver measurable, lasting results for our internal stakeholders and make an impact that matters. Here are a few ways Internal Services fuels Deloitte's ability to achieve its goals.

Qualifications

Required:

• Bachelor's Degree
• 5+ years of Human Resources experience or related experience

• 1+ year experience leading a team or process area
• 1+ year experience with Microsoft Office Suite
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Case Management System Experience (ServiceNow preferred)
• Ability to work in a highly confidential and sometimes ambiguous environment required
• Ability to multi-task in a fast paced, high volume and deadline driven environment
• Ability to identify issues and escalate accordingly
• High degree of professionalism and integrity and ability to work in a highly confidential environment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,900-$134,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

#EA_ExpHire

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.