Employment, Recruitment & Placement Specialist - Advanced (HCA/ISD #80347)

$19.82 - $31.71 Hourly

$41,218 - $65,949 Annually

This position is a Pay Band 60

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

Employment, Recruitment & Placement Specialist -Advanced, New Mexico Works (NMW) Career Development Specialist (CDS) will:

• Assist Temporary Assistance for Needy Families (TANF) customers who have long term barriers prohibiting them from meeting TANF work program requirements;
• Assist customers improve their housing, mental health, and medical issues,
• Assist customers applying for Social Security Disability funding;
• Assist customers to identify their barriers, help alleviate those barriers enabling the customer to be able to find permanent employment enabling them to leave TANF.

How does it get done?

Employment, Recruitment & Placement Specialist -Advanced, New Mexico Works (NMW) Career Development Specialist (CDS) is responsible for:

• Providing comprehensive case management to participants referred to the NMW Program;
• Discussing support services available, referrals to support services, referrals to appropriate activities after conducting assessments;
• Advocating for the participant to be successful in their career development, by monitoring, evaluating and documenting the participant progress in order to assist the participant to obtain the skills and support needed to become self sufficient;
• Ensuring data entry is completed correctly and timely for all TANF limited participation customers into ASPEN and WorkPath;
• Making recommendations for modifications to a participant IRP and/or WPA in accordance with HSD policy, assessment results, and customer conversations;
• Meeting periodically with customers with the goal of getting the customer to a place of self sufficiency;
• Regularly updating the TANF Manager of events impacting customers receiving support and services;
• Meeting expected outcomes or let supervisor know of any needed direction, support or resources to ensure attainment of expected outcomes.
• Participating fully, positively and productively in team meetings to assist in achieving the desired outcomes of the meeting;
• Informing program staff of import information that will assist in providing quality supports to the department.

Who are the customers?

• TANF Limited Participation Customers.

Ideal Candidate

The Ideal Candidate has experience:

• As a current or previous employee of Creative Work Solutions who has direct experience working with the TANF limited population;
• Embracing diversity and difficult personal circumstances in serving customers and colleagues of varied backgrounds and learning styles;
• Working with ASPEN and WorkPath;
• Providing excellent listening, written and strong verbal communication skills with ability to work independently;
• Independently judging, analyzing and evaluation complex cases;
• Providing attention to detail, accuracy, strong work ethic and ability to prioritize multiple tasks and follow through in a timely manner.

Minimum Qualification

Associate's degree in Social Services, Education, Government, Human Resources or Business Administration and two (2) years of experience in customer service, administrative support, business administration, human resources, recruitment, placement, processing personnel transactions and/or eligibility determination in a private or public sector and/or social welfare program. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience Education Experience 1 High School Diploma or Equivalent AND 4 years of experience OR High School Diploma or Equivalent AND 4 years of experience 2 Associate's degree in the field(s) specified in the minimum qualification AND 2 years of experience Associate's degree or higher in any field AND 4 years of experience 3 Bachelor's degree or higher in the field(s) specified in the minimum qualification AND 0 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

• Must possess and maintain a valid Drivers License;
• Defensive Driving Certificate;

Working Conditions

Office setting. Sitting for long periods of time viewing computer monitor. Repetitive hand movement. Standing, walking, lifting up to 20 lbs. Use of computer, copier and telephone.

Supplemental Information

Benefits:

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Agency Contact Information: Michelle Lucero (505) 487-3642. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.