Engineering Project Manager(SAP Customer Engagement), IS&T Enterprise Systems

Summary
Apple is where individual imaginations gather together, committing to the values that lead to great work! Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that encourages the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something!

At Apple, we build products that enrich the lives of millions of customers. Our SAP team is part of the global Information Systems & Technology (IS&T) organization. We build systems that support customer ordering, fulfillment and service of Apple products. We work with multiple Apple business functions including Retail, Operations, Finance and AppleCare.



Description
The successful candidate will work closely across regions with business and technical teams delivering complex projects in Apple's fast-paced environment. The role includes responsibility for all aspects of a project including:

Supporting the business during requirements definition to document the detailed needs of each project.

Performing functional gap analysis and ensuring project scope is clearly defined.

Collaborating on project plans, deliverables, dependencies and risks.

Writing technical specifications and co-ordinating with technical teams on the development.

Presenting the solution for design reviews and business playbacks.

Supporting technical teams in designing and executing performance tests.

Ensuring adequate test cycles are defined and executed to support production launch.

Status reporting within the team and to management throughout the project lifecycle.

Co-ordinating cutover and implementation activities across business and technical teams.

Resolving production issues and managing scope changes.

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