Join us for this incredible opportunity to be part of our Events Team as an Event Concierge at Hyatt Regency Houston-Downtown located in Houston, TX. Not only will you be part of a rock-star team, but you’ll get to be part of a hotel location that earned a spot-on Fortune’s 100 Best Companies to Work For in 2022! The Event Concierge is the liaison between the Event Sales and/or Event Planning Manager, the on-site meeting contact, and the other operational departments.

This position is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting facilities, group dynamics, and event details. The Event Concierge position was created to not only meet, but exceed the expectations of meeting & event planners and guests. This position is a proactive, empowered problem solver who provides meeting & event planners with seamless, on-site support. The Event Concierge works directly with the event managers and meeting & event planners during the event phase of the meeting or special event. This position is a highly visible representative of the hotel who is aimed towards addressing guest needs, anticipation and resolution of potential problems.

The Event Concierge relationship with operational departments is essential to their role. They work closely with every department in the hotel to ensure each event is successful. The Event Concierge will act as an extension of different departments often assisting in Events Services, Event Set Up, Outlets, Engineering and Front Office.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. We are committed to helping colleagues learn and grow in their careers. Our leaders provide on the job training and help colleagues develop skills that are key for personal and professional success.

Hyatt has a very competitive benefit package for colleagues, which may include:

• Complimentary hotel room nights at Hyatt hotels world-wide
• Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
• Bereavement and jury duty pay
• Vacation, sick, and new child leave
• Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
• Retirement Savings Plan option (401K) with employer match
• Employee Stock Purchase Plan
• Complimentary employee meals
• Direct deposit
• Competitive wages

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Candidates must have excellent communication skills and organization skills.

• This position requires a considerable amount of walking, standing and lifting up to 25 lbs.

• Previous catering or event experience is preferred.

• Open schedule availability is required.