Event Manager - Reservations & Events

Hiring Department

Student Unions

Job Description

Summary
The Office of Reservations and Events provides logistics and service support for events and meetings taking place throughout the University of Missouri campus seven days a week. This support includes setting up rooms, providing service to events, and assisting with technology as needed.

The Manager of Event Operations will plan for, and support events managed by the Office of Reservations & Events. This position directly oversees the service for events in the Reynolds Alumni Center, Bond Life Sciences Building, Roy Blunt NextGen Precision Health Building, the Museum of Art and Archeology, several outdoor spaces, and other locations as needed.

The ability to plan, foresee problems, and handle complex logistics is critical to the position. Office time planning for and "on the floor" direct event support is expected. Additionally, this position will provide expertise in setting up and operating advanced theatrical/event lighting, audio, and video.

Key Responsibilities

• Create and maintain planning documents to coordinate use of equipment, vehicles, and staffing.
• Prepare operations planning notes to inform crews of their per event and daily activities.
• Work with other planners and coordinators to clarify and expand on event needs.
• Assess, maintain, and add to the equipment inventory for assigned buildings and general campus.
• Prepare and process weekly linen orders.
• Directly supervise crews and execute event setups and operations.
• Along with other staff members act as operations Lead to monitor and respond to requests for help via radio, chat, text, or phone call. A mobile phone is provided to the lead while on shift.
• Work on additional projects as assigned.
• Maintain fleet of service vehicles.

Desired Skills

• A team player with individual initiative.
• A drive towards continual improvement.
• A good sense of professionalism and eye detail.
• Experience working with college students.
• Customer service skills and experience directly working with clients to achieve their desired results in an event setting.
• Experience with multitasking and delegating.
• Advanced skills in the setup and operation of theatrical/event lighting, audio, and video.
• Experience with EMS (event management software).
• A valid driver's license and a willingness to drive a 16' straight box truck as needed.
• Ability to lift up to 75 lbs.

Reports to the Associate Director for Reservations & Events.

Shift

Weekly schedule will vary with event needs and can include nights and weekends, when events schedule is light: Monday-Friday 8am-5pm

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Experience with EMS Reservation Software
More than 2 years' experience in event logistics

Anticipated Hiring Range

Salary Range: $51,875 - $58,000

Grade: GGS-9E

University Title: Manager Event Services

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Other Information

Resume, Cover Letter, References List

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.