Event Security | Part-Time | XL Center

Hartford, Connecticut

Employer: AEG
Industry: Facility Operations/Event Staff
Salary: $25.07 per hour
Job type: Part-Time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

This position is responsible for ensuring the safety of all guests at the XL Center and Pratt & Whitney Stadium.

This role will pay $25.07/hour

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities
  • Arrives for scheduled shift on-time, tucked shirt, neatly groomed, in a clean, pressed, well-maintained complete uniform
  • Verifies credentials to ensure control of access into restricted areas
  • Answers guest questions in a knowledgeable and helpful manner
  • Responds immediately and professionally to guest disturbances/incidents
  • Secures both ticketed areas and non-ticketed areas of the facility
  • Screens guests as they enter the facility in accordance with the established standards
  • Accurately and thoroughly completes all pertinent reports and documentation
  • Effectively diffuse potentially volatile situations
  • Works cooperatively with all staff and emergency professionals
  • Interacts in a polite and professional manner, and maintains a positive and helpful demeanor with everyone
  • Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.
  • Performs other duties as required to the satisfaction of Supervisors and Management

Qualifications
  • Valid CT Guard Card, required
  • Prior Customer Service Experience, preferred
  • Excellent communication skills required with thorough understanding of written and spoken English, required
  • Knowledge and skill in radio communication, preferred
  • Ability to stay focused and maintain a high level of awareness of all happenings in/around the assigned location
  • Ability to listen effectively, take and execute directions, as given
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Possession of, or ability to obtain, a current CPR and Crowd Management certificate, preferred
  • Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT
  • Ability to stand for at least 4-8 hours per shift
  • Ability to work independently and in a team environment
  • Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete
  • Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights
  • Ability to remain calm and focused in fast-paced environment and stressful situations
  • Ability to work in adverse weather conditions, as needed
Created: 2024-10-05
Reference: wl32BBQaMKdk
Country: United States
State: Connecticut
City: Hartford
ZIP: 06106

About AEG

Founded in: 1994
Number of Employees: 28000

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