Family Alternative Dispute Resolution (ADR) Case Manager

Summary

The Family ADR Case Manager position is located in the Multi-Door Dispute Resolution Division within the Superior Court. The incumbent is responsible for managing a caseload of truancy, child abuse and neglect, contested divorce, and other family-related issues referred by Family Court to mediation, and supervising mediation sessions. Family case issues may involve custody, visitation, child support, spousal support, and the dissolution of marital property (assets and liabilities).

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.

Duties

The Family ADR Case Manager will be required to supervise mediations at least one Saturday a month and one evening per week as required.

BRIEF DESCRIPTION OF DUTIES:

• Serves as a resource for attorneys, litigants, mediators, judges, and Court divisions regarding case information, and mediation policies and procedures.
• Makes timely and appropriate entries in the DC Courts' case management system and D.C. Courts' Web Voucher System; records mediation events and notes in case file.
• Supervises family, truancy, and child protection cases scheduled for mediation; assigns and prepares mediation rooms for all parties; ensures all parties arrive for mediation check-in; answers questions about the mediation process.
• Reviews agreements drafted by mediators, ensuring agreements are clearly written, and accurately memorialize the mutual understandings and commitments of the parties.
• Makes training recommendations and participates in mediator training and mentoring; assists with scheduling evaluations and trainings for mediators, interns and staff.

Requirements

Conditions of Employment

• Background and security investigation are required.
• A probationary period of one (1) year must be successfully completed.

To qualify for this position, you must submit the following:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
4. List of three (3) professional references

All required documentation must be received by the closing date of the announcement.

Qualifications

Minimum Qualifications: A high school diploma plus six (6) years of case management experience including coordinating, managing, and/or tracking cases in a court, legal, or social service agency or office environment. Forty hours of basic mediation training is preferred.

Knowledge of child protection and family mediation practices, procedures, techniques, and ethics.

Knowledge of family and juvenile law and how it may affect truancy, custody, visitation, divorce, and child protection mediation.

Knowledge of judicial systems and procedures, specifically Family Court.

The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts' values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts is required. If you are selected for the position, a criminal history records check will be conducted.

Education

To qualify based on education, upload a copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for District of Columbia Courts employment. You can verify your education here: http://ope.ed.gov/accreditation/.

Foreign Education: If you are using foreign education to meet qualification requirements, you must upload a Certificate of Foreign Equivalency with your transcript at time of application to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

Please note there is a mandatory one year probationary period for all new court employees.

All required information must be received by the vacancy announcement closing date.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  This is not a federal position.
  
  The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
  
  Please click on the following for more information about these benefits:
  
  http://www.opm.gov/Insure/health/enrollment/new_employees.asp
  
  The DC Courts leave policy is as follows:
  
  Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
  
  Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
  
  In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the minimum qualification requirements. Answers submitted in the questionnaire must be supported on your resume.

Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

You may preview questions for this vacancy.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  This is not a federal position.
  
  The District of Columbia Courts is an independent branch of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs: Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.
  
  Please click on the following for more information about these benefits:
  
  http://www.opm.gov/Insure/health/enrollment/new_employees.asp
  
  The DC Courts leave policy is as follows:
  
  Annual Leave: New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6)hours biweekly, and at 15 years it increases to eight(8)hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.
  
  Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.
  
  In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy, for a maximum of $150 a month. There are 26 pay periods in the year.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  1. Resume
  2. Completed Vacancy Questionnaire
  3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)
  4. List of three (3) professional references
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.
  
  Agency contact information
  
  C. Adams
  
  Phone
  
  202-879-4223
  
  Fax
  000-000-0000
  Email
  
  jobs@dcsc.gov
  
  Address
  
  District of Columbia Courts
  
  Moultrie Building
  
  500 Indiana Avenue, NW
  
  Washington, District of Columbia 20001
  
  United States
  
  Next steps
  
  Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or diploma)
4. List of three (3) professional references


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

Agency contact information

C. Adams

Phone

202-879-4223

Fax
000-000-0000
Email

jobs@dcsc.gov

Address

District of Columbia Courts

Moultrie Building

500 Indiana Avenue, NW

Washington, District of Columbia 20001

United States

Next steps

Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request