Field Service Technician - SE Michigan

Michigan, Michigan


Employer: Atlas Copco
Industry: Service
Salary: Competitive
Job type: Full-Time

The Role:

Do you enjoy solving technical problems and explaining them to customers? Are you a self-starter who enjoys the independence of working autonomously in a variety of workplaces?

As a Field Service Engineer (FSE), you will be the customer's first point of contact with Atlas Copco and an ambassador for our brand. The ability to communicate across all levels of an organization, responsiveness to customer demands, computer literacy, detailed field service reports and accurate record keeping are essential attributes for this position. Primary responsibilities will be to perform routine service, fix breakdowns, identify faults, inspect customer warranty claims and perform major overhauls on customers' Atlas Copco Equipment.

Our field service engineer position provides a great foundation to understand our products and customers for future mobility within the company.

This position also offers great added benefits for Field Service Engineers/Technicians:
  • Monthly car allowance for car payments
  • Gas can be expensed for work related travel
  • Overtime Pay is based on the Hours Worked In a Day!

What We Expect of You?
  • Flexible responsiveness to customers' production demands which involves working outside normal working hours
  • You're a self-starter who will take ownership of meeting the customer's needs
  • Ability to work independently
  • Sales and product promotion/demonstration experience
  • Familiarity with manufacturing/production or assembly plant working conditions is desirable
  • Experience servicing Atlas Copco fastening tools, torque theory, and fastening knowledge are strongly preferred
  • Minimum 2 years' experience working on pneumatic and DC power tooling in a production environment or equivalent experience
  • Experience in calibrations and assembly tooling preferred but not required
  • IT experience with networking or databases preferred but not required
  • Troubleshooting experience with excellent communication/customer service skills
  • Microsoft Office suite competence
  • Ability to handle noisy environments
  • Must be able to lift and carry up to 40 pounds
  • Valid driver's license
  • Ability to travel up to 60% locally & 40% nationally

What You Can Expect From Us?
  • A collaborative, team-focused atmosphere
  • Ample opportunities for professional development
  • Immense amount of resources available to assist in the understanding of our products and services portfolio
  • Endless amounts of opportunity for internal mobility as part of the Atlas Copco Group
  • New challenges and opportunities to learn every day
  • Comprehensive onboarding and training program
  • Competitive, performance based compensation plan
  • Excellent benefits package including 401(k) match, paid travel expenses, and vehicle allowance
  • A rewarding, forward-thinking company culture with excellent company benefits - Check for yourself! We're ready for you

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We're everywhere!

Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

Interested in being part of our team? Join us on our journey for a better tomorrow.

Created: 2024-06-07
Reference: 143115-all
Country: United States
State: Michigan
City: Michigan


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