Food and Beverage Manager

New York City, New York


Employer: Thompson Central Park New York
Industry: Bars/Restaurants/Outlets
Salary: Competitive
Job type: Full-Time

JOB SCOPE:

Responsible for the overall operation of all Food & Beverage outlets with Banquet coverage as needed.

JOB FUNCTIONS:
  • Manages all Food & Beverage Outlets and Banquet as directed.
  • Monitors performance of outlets, as well as department staffing schedules.
  • Greets guests and has floor presence as needed.
  • Performs spot checks and enforces for the service staff presentation and appearance standards.
  • Fosters an atmosphere where guests need, and satisfaction take top priority.
  • Responsible for professional knowledge of product (up selling).
  • Tests staff to insure consistent guest service.
  • Performs other functions as required by the Director of Restaurants, Bars and Events, and/or Hotel and guest needs.

Staffing
  • On a day-to-day basis, monitors the service performance of the staff.
  • Corrects any violation of standards through progressive discipline.
  • Develops and updates all operating manuals.
  • Interviews, hires, trains, counsels and disciplines staff.
  • Holds monthly departmental staff communications meetings.
  • Takes minutes, composes and submits a report.
  • Participates in hotel resume meetings, departmental head meetings, food and beverage meetings, and other meetings as necessary.
  • Fosters a professional teamwork mentality among the staff and enforces a professional demeanor at all times with guests.
  • Supports implements and reinforces hotel standards in food and beverage service and product presentation.
  • Prepares weekly staff schedule and payroll.
  • Adheres to the scheduling needs of the hotel, accordance with current Contract.

Dining Related Tasks
  • Monitors menu items consumption for all food & beverage.
  • Collaborates with culinary team to develop and recommends changes.
  • Monitors productivity guidelines for all departments in the Food & Beverage division.
  • Reviews daily revenue report, and is responsible for accuracy.
  • Prepares monthly and weekly abstract of product of sales; analyzes results and makes recommendations accordingly.
  • Responsible for physical presentation of all Food & Beverage FOH areas.

Created: 2024-05-30
Reference: NEW012737
Country: United States
State: New York
City: New York City


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