Food & Beverage Manager (Circle Line Cruises)
New York, New York
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LEGENDS Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals, including professional sports, collegiate, attractions, entertainment, and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion for creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.
THE VENUE Legends Hospitality is proud to Partner with Circle Line Cruises, New York's oldest provider of chartered sightseeing cruises, in delivering a premium hospitality experience to guests. In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises, including a New Year's Eve and Fourth of July celebration and charters for private parties and events.
THE ROLE The Food & Beverage Manager reports directly to the General Manager and is responsible for supporting all Food, Beverage & Merchandise operations. Specific areas of oversight include coordinating F&B orders, executing events, training new associates, and adhering to safety and quality standards and the ability to perform all job duties in our concessions.
PRIMARY RESPONSIBILITIES
Education
Preferred
Preferred
Preferred
LEGENDS Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals, including professional sports, collegiate, attractions, entertainment, and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion for creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations.
THE VENUE Legends Hospitality is proud to Partner with Circle Line Cruises, New York's oldest provider of chartered sightseeing cruises, in delivering a premium hospitality experience to guests. In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises, including a New Year's Eve and Fourth of July celebration and charters for private parties and events.
THE ROLE The Food & Beverage Manager reports directly to the General Manager and is responsible for supporting all Food, Beverage & Merchandise operations. Specific areas of oversight include coordinating F&B orders, executing events, training new associates, and adhering to safety and quality standards and the ability to perform all job duties in our concessions.
PRIMARY RESPONSIBILITIES
- Responsible for all opening and closing procedures of the venue and POS reporting
- Ensure compliance with company service standards, inventory management, and cash handling procedures
- Responsible for coordinating event details and executing all group food orders and events
- Responsible for ordering product and maintaining accurate inventory levels for all locations
- Enforce consistent high quality of food preparation and service in accordance with DOH standards
- Implement effective communication with the client and all employees
- Assist in the development of programs that result in increased customer satisfaction
- Assist in hiring and training new employees
- Conduct physical audits of inventory and product, research and perform reconciliations
- The ideal candidate will have a minimum of two years of food and beverage experience in a high-volume setting.
- Detail-oriented and extremely organized with the ability to multi-task and delegate duties when necessary
- Excellent written and verbal communication skills and the ability to prioritize in a deadline-oriented environment
- Experience working in high-volume food service venues (e.g., high-end restaurant, catering venue, sports and entertainment setting, or hotel) with experience overseeing the sale of alcohol preferred
- Proficient with Microsoft Word, Excel, and PowerPoint
- Ability to lead and motivate teams and promote an inclusive work environment
- Ability to troubleshoot situations as they arise and provide satisfactory resolutions
- Knowledge and effective operations of retail POS including procedures and policies
- Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism
- Must be available to work extended hours such as nights, weekends, and holidays as business needs require
- Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training
- Must have or obtain NYC Food Protection Certificate
- Full-Time, exempt
- Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
Education
Preferred
- Bachelors or better in Hotel/Restaurant Management
Preferred
- Alcohol Awareness
- Certified Manager
Preferred
- Communication
Created: 2024-10-05
Reference: 6Kh5LmWU3LWK
Country: United States
State: New York
City: New York
ZIP: 10036
About AEG
Founded in: 1994
Number of Employees: 28000
Website: https://www.aegworldwide.com/
Career site: https://www.aegworldwide.com/careers
LinkedIn: https://www.linkedin.com/company/aeg
Facebook: https://www.facebook.com/AEGWorldwide/
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