Food Runner @ Catch 31 Hilton VBO

Title: Food Runner

Department: Food and Beverage

Reports To: Executive Chef, Sous Chef or Kitchen Manager, Food and Beverage Manager

Supervision: none

Pay Structure: Paid Bi-weekly

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

How to Apply:

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/

Enter the job title and location and apply!

Position Overview:

The Food Runner plays a crucial role in the restaurant by ensuring the timely and accurate delivery of food from the kitchen to the customers' tables. They work closely with the kitchen staff and servers to coordinate food orders and maintain high standards of service.

Essential Job Functions:

Food Delivery:
Retrieve food orders from the kitchen and deliver them to the appropriate tables in a timely manner.
Ensure that each dish is accurately presented and matches the customer's order.
Coordinate with servers to ensure that all items for a table are delivered together.
Table Maintenance:
Assist in setting up and clearing tables before and after meal service.
Ensure that tables are properly set with condiments, utensils, and other necessary items.
Clear empty plates, glasses, and other used items from tables promptly to maintain a clean and organized dining environment.
Communication:
Communicate effectively with kitchen staff, servers, and other restaurant team members to ensure smooth coordination of food orders.
Relay any special requests or modifications to food orders to the kitchen staff accurately.
Inform servers or managers of any issues or concerns related to food quality, presentation, or customer satisfaction.
Customer Service:
Provide friendly and attentive service to customers, greeting them warmly and answering any questions about the menu or specials.
Anticipate and respond promptly to customers' needs, ensuring a positive dining experience.
Handle customer inquiries or requests courteously and professionally.
Quality Control:
Inspect food orders before delivery to ensure they meet quality and presentation standards.
Verify the accuracy of each order against the ticket to prevent errors or discrepancies.
Notify kitchen staff or management of any quality issues or discrepancies in food orders.
Safety and Hygiene:
Adhere to food safety and sanitation guidelines to prevent cross-contamination and ensure food safety.
Handle food items and serving utensils with care to avoid spills or accidents.
Maintain cleanliness and organization in the food running area and other work areas.

Top Requirements:

Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memories.

Qualifications:

High school diploma or equivalent.
Previous experience in a similar role in a restaurant or food service establishment (preferred but not required).
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Customer-focused attitude with a desire to provide exceptional service.
Physical stamina and ability to stand, walk, and carry trays for extended periods.
Knowledge of food safety and sanitation regulations (preferred).
The Food Runner is an essential member of the restaurant team, ensuring the efficient and seamless delivery of food orders to customers. Their attention to detail, communication skills, and dedication to customer satisfaction contribute to the overall success of the dining experience.

About Us:

Founded in 1979, Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. It is recognized as the largest hotel owner and operator throughout Virginia, as well as one of the top ten hotel owners in the country. Deeply rooted at the forefront of the hospitality industry, Shamin Hotels has assembled a portfolio that spans multiple renowned brands, reflecting its commitment to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for its associates. For additional information, please visit www.shaminhotels.com.

Apply Here!: https://shaminhotels.jobaline.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.