Job Description:

Job Summary:

Answering telephone calls and relaying messages in the clinic’s call center

Verifying patients’ demographics and insurance information

Scheduling appointments

Review patients’ medical records to assist with patient inquiries

Coordinate Release of Records requests

Patient eligibility and insurance verification

 

Qualifications:

High School Diploma or GED

Bilingual Required

Strong verbal/written communication and active listening skills

Excellent interpersonal and telephone communications skills

Legible handwriting

Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the electronic medical record (EMR)

Education: High School