Front Office / Customer Service
KENNESAW, Georgia
Employer: StaffMyAgency LLC
Industry:
Salary: Competitive
Job type: Full-Time
Floria Izadi - State Farm Agency, located in Kennesaw, GA, has an immediate opening for a Front Office / Customer Service - Team Member. No insurance experience is required as we will train the right person with the right attitude. Must be willing to obtain a Property and Casualty Insurance license and have previous in-office customer service experience.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Provide excellent customer service to clients and prospective clients.
- Salary plus /bonus
- Paid time off (vacation and personal/sick days)
- 401(k) Retirement with Matching
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Must be willing to obtain Property and Casualty insurance license.
- Previous experience in customer service in insurance or related field.
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Created: 2024-09-17
Reference: 1268550945
Country: United States
State: Georgia
City: KENNESAW
Similar jobs:
-
Customer Service Associate (Lawrenceville, GA)
Elma Electronic in Lawrenceville, Georgia -
FT Assistant Manager Customer Service
Food Lion in Calhoun, Georgia -
Customer Service-Self Storage Manager
Public Storage in Suwanee, Georgia💸 $14.00 per hour -
Customer Service Representative
Aucera in Athens, Georgia -
Airport Customer Service Agent (Full-Time)
Unifi in Atlanta, Georgia -
Onsite Customer Service Representative
RemX in Atlanta, Georgia💸 $20 per hour -
PT Customer Service Leader
Food Lion in Hinesville, Georgia -
FT Manager Customer Service (H)
Food Lion in Blakely, Georgia -
Customer Service Representative (Front Desk)
Highland Rivers Behavioral Health in Dalton, Georgia -
FT Manager Customer Service (H)
Food Lion in Adairsville, Georgia -
PT Customer Service Leader
Food Lion in Reidsville, Georgia -
Consumer Loan Specialist - Sales Customer Service
Republic Finance in Marietta, Georgia💸 $32000 per year -
Full Time Customer Service Rep - Apply Now, Start ASAP!
Aucera in Athens, Georgia💸 $11 - $15 per hour -
Consumer Loan Specialist - Sales Customer Service
Republic Finance in Pooler, Georgia💸 $32000 per year -
FT Customer Service Leader
Food Lion in Nashville, Georgia -
PT Customer Service Leader
Food Lion in Grovetown, Georgia -
Co-Op, Airport Customer Service, Cargo, and Clean Project Management (Summer 2025)
Delta Air Lines in Atlanta, Georgia -
FLEET CUSTOMER SERVICE REP - Atlanta
Dollar General in Atlanta, Georgia -
Customer Service/Keyholder
CubeSmart in Canton, Georgia -
PT Customer Service Leader
Food Lion in Savannah, Georgia