Front Office / Customer Service
Upper Marlboro, Maryland
Employer: StaffMyAgency LLC
Industry:
Salary: Competitive
Job type: Full-Time
Barry Pope - State Farm Agency, located in Upper Marlboro, MD is currently looking for a talented, caring, professional to join our team as a Front Office / Customer Service Representative. Insurance experience is not required as we will train the right person with the right skill set.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
- Answer phones and greet clients.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Hourly pay (based on licenses and experience)
- Annual bonus
- Generous commission schedule for sales
- Paid time off (vacation and personal days)
- Health, Dental and Vision
- 401k retirement plan
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Customer Service and/or Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Created: 2024-05-14
Reference: 1400025437
Country: United States
State: Maryland
City: Upper Marlboro
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