Frontend Software Engineer, Global CRM Platform

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

Leveraging your knowledge of CRM system architecture, you'll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok's proprietary CRM into an enterprise-grade, market-leading platform. You'll work alongside a global team of product managers located in TikTok's major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

In this role, you will work on:
- Work with CRM PM & RD teams globally.
- Be responsible for SAAS CRM system operation and maintenance.
- Understand the user's personalized demands and select reasonable technical solutions to solve problems quickly.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above in computer science or related field; 1+ years of work experience in enterprise application development is preferred.
- Proficiency in Javascript, ES5/6, CSS, and various layouts.
- Familiarity with React, Angular, Vue, or any popular frontend framework.
- Experience in solving CSS/JS multi-browser compatibility problems and front-end performance optimization.
- Good design and coding taste, excellent coding ability - including speed and overall quality.
- Knowledge of standard CRM functionality across the Lead to Compensation pipeline.
- Knowledge or familiarity with Ad Sales automated processes and best practices in a CRM platform.

Preferred Qualifications:
- Knowledge of standard CRM functionality across the Lead to Compensation pipeline.
- Knowledge or familiarity with Ad Sales automated processes and best practices in a CRM platform.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2