Generator Field Service Technician

Description

Who We Are:

IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers.

IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Key Responsibilities and Expectations:

This position will do preventative maintenance service, troubleshooting, service, repairs and emergency service on stand-by generators. This includes the ability to replace batteries, chargers, belts, hoses, filters, tune-up engines (gasoline, diesel), and assist in radiator replacement.

• Perform repairs and services on all makes and models of generator sets
• Inspections, repairs, services and start-up load bank test requirements on equipment
• Troubleshooting equipment and servicing generator components including alternators, wiring harnesses, safety devices, shutdown switches, and battery systems
• Apply proper engine technical skills in inspection, disassembly, failure analysis, assembly, diagnosis, and engine operating performance tests
• Identify the problem and cause of failure through logical troubleshooting steps, determine corrective action through inspection of failed parts
• Repair and troubleshooting engines such as Kohler, Cummins, Detroit Diesel, John Deere, MTU and Volvo
• Communicate all information to customers in an accurate, factual manner
• Deliver exceptional customer service to internal and external customers
• Ensure work scope has been performed and unit is operational
• Write clear and concise service reports
• Must have the ability to operate in a constant state of alertness, and safe manner
• Must be able to travel, in company service vehicle, throughout the local counties
• Must be able to be on-call for emergency services
• Responsible for vehicle safety maintenance
• Maintain assigned vehicle inventory and able to travel throughout the local counties

Qualifications and Competencies:

• 3 years' experience in the repair and maintenance of generator systems; from 8kW to 2800 kW preferred; or equivalent combination of education and experience
• Graduation from a Technical school is desired to include generators, diesel, power gen, electric power, relay or substation technology, etc.
• Must have the ability to perform high quality work in a timely and efficient manner
• Good communication skills, enthusiastic attitude, and great customer service skills are a must
• Must have satisfactory driving record with the ability to obtain a DOT medical certification.
• Must be able to respond to emergency service calls as needed
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence
• Mechanical aptitude required

Physical Requirements:

• Ability to lift, push, pull, carry items up to 75 lbs. in weight
• Must be able to pass a fit for duty physical exam
• Ability to stand, stoop, kneel, and bend for prolonged periods of time
• Ability to perform manual labor for up to 12 or more hours per day
• Acute hearing and strong field of vision
• Ability to work in demanding physical and inclement weather conditions

Benefits:

• Paid Time Off (PTO)

• 401k Employer Match

• Bonus Incentives

• Tuition Reimbursement Program

• Medical, Dental and Vision plans

• Employee Assistance Program (EAP)

• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

#LI-CH1

Special Accommodations: If you require assistance or accommodation while seeking employment with IPS, please contact us at [email protected] . Please note that this email is to be used for accommodation requests, not general employment inquiries.