Geriatric Emergency Nurse Navigator - Emergency Department - Westwood

Description

The Geriatric Emergency Nurses GENIE is a comprehensive role to help improve emergency department care and outcomes for older adults. The role requires NICHE and Geriatric ENA course completion at the time of hire or within 6 months. The incumbent must: be an experienced professional who knows how to apply theory and put it into practice; display an in-depth understanding of the senior patient population, and current specialty standards of care; possess strong problem-solving knowledge and solution-based skills. This role supports the nurse at the bedside providing the tools and knowledge to provide quality geriatric-specific care, to recognize atypical geriatric presentations of illness, and to help improve geriatric patient outcomes. This role also serves as a clinical resource and liaison for patients and their families and assists with navigating all aspects of the healthcare system. The GENIE will provide clinical education in regards to specialty treatment and liaisons with the patient's clinical service providers to address specific concerns. The incumbent must possess excellent customer service skills, incorporating CICARE into their daily practice, work with a high volume of patients and a customer base with high expectations. They must have the ability to support patients with a wide variety of clinical and non-clinical needs as well as have clear and concise communication skills to teach patients about complex, sensitive clinical issues.
Under the direction of individual supervisor. Job requires self-direction.

Salary: $92,600 - $202,200 Annually