Group Marketing Manager, Web Operations

Come join the Consumer Group's Marketing Operations team as a Group Marketing Manager, Web Operations playing a crucial role to deliver web marketing experiences to our TurboTax customers. You will lead a team of web front end developers and web authors that build web pages, experiments and personalization. As a key leader, you will be responsible for managing a team of web front end developers and web authors that create web experiences serving over 50M consumers and businesses, offering a full range of tax solutions from Do-It-Yourself to Full-Service.

Responsibilities

• Lead the team with a continuous improvement mindset, setting team priorities and delivering web experiences that are compliant and accessible using content management (such as Wordpress, Adobe, Stackbit), personalization and experimentation platforms (such as Optimizely)
• Set the vision partnering across Intuit for platform excellence for content management systems (CMS), digital asset management (DAM), experimentation and personalization
• Extreme focus on improving key metrics around efficiency, velocity and accuracy
• Take extreme accountability over web experiences managing incidents or triaging issues
• Comfortable managing multiple competing priorities in a deadline-driven environment to ensure business initiatives are met with high-quality
• Strong partnership across product management, engineering, design and marketing leaders to serve as a trusted advisor on capabilities while determining priorities, trade-offs and capacity of team
• Improve processes and policy documentation related to web management leveraging AI to increase operational efficiencies and ensure broad communication
• Communicate complex ideas to senior leaders across multiple functions (marketing, PD, PM) using data to drive decision making