Guest Relations and Administrative Services Coordinator

Position Details

University of Colorado | Denver

Official Title: Business Services Entry Professional

Working Title: Guest Relations and Administrative Services Coordinator

FTE: Part-time (0.8 FTE / 32 hours weekly)

Salary Range: $40,096 - $44,316

Position #00826279 - Requisition #34596

Join the University of Colorado Denver

About the University of Colorado - Denver

The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu.

Job Description

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

LynxConnect was established in 2019 as a one-stop shop for students to pursue opportunities outside the classroom as they related to their career goals. The offices housed in LynxConnect include the the Career Center (career counseling and employer relations), The Experiential Learning Center (Internships), The Office of Global Education (study abroad) and Undergraduate Research and Creative Activities.

The coordinatoris responsible for day-to-day business operations and guest relations, for LynxConnect teams Including the Career Center, Experiential Learning Center, Office of Global Education, and Undergraduate Research and Creative Activitie

Guest Relations & Administrative Services Coordinator

What you will do:

• Run the day-to-day operations of the LynxConnect offices, which include greeting students, employers, faculty, staff, and guests that enter the LynxConnect physical space, as well as manage the shared email boxes, and main phone lines.
• Assists students, faculty, staff, and other constituents by providing information on our services including career, internships, study abroad, and undergraduate research.
• Manage LynxConnect internal and external space reservation requests.
• Purchasing and promotional and educational materials.
• Approve job postings in Handshake, the university job board, and approve alumni and student account requests.
• Identify, schedule, and organize unit meetings and team-building events.
• Maintain supplies, office equipment, and employee technology, including coordination of maintenance and repair.
• Manage AHEC Facilities' work orders for the space, and coordinate mail services.
• Schedule presentations for career counseling team, including calendar management, and working with the Associate Director on availability, content and follow up with faculty.
• Manage HCM (Human Capital Management) functions for the CDIL team (hiring/terms, timesheet and leave uploads, position data, etc.), serving as a liaison with campus HR for the CDIL team.
• Screens, selects, and trains applicants for all student administrative positions.
• Assist with projects for any of the offices in LynxConnect as needed.
• Maintain, monitor, and restock kitchen and office supplies. Oversee coordination of shared kitchen duties among LynxConnect occupants

Qualifications you already possess (Minimum Qualifications)

• Bachelor's Degree from an accredited university in business, communication, marketing, public affairs, hospitality, psychology, liberal arts, or other relevant fields.

Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Preferred Qualification to possess (Preferred Qualifications)

• 1-3 years' experience in hospitality, customer service, retail, or business administration preferred
• Familiarity with recruiting or CRM software (Handshake, Symplicity, 12Twenty, Salesforce, etc).
• Experience with data collection and reporting preferred

Knowledge, Skills, and Abilities

• Must possess the ability to develop and maintain relationships with diverse populations. This includes students, faculty, staff, and employers from a wide variety of social, ethnic, and economic backgrounds.
• Ability to communicate effectively, both in writing and orally.
• Ability to work independently, highly motivated and results driven.
• Excellent customer service, organizational, problem solving, and time management skills
• Excellent organizational skills.
• Ability to create a welcoming environment and greet a diverse clientele with enthusiasm.

Conditions of Employment

• Occasional work during the evening and/or weekends may be required.
• This position requires an onsite presence on campus.

As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19, but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronaviru

Compensation and Benefits

The salary range (or hiring range) for this position has been established at $40,096 - $44,316.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Pending the offered salary, this position may or may not be eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefit

Total Compensation Calculator: http://www.cu.edu/node/153125

Application Deadline

Applications will be accepted until the position is filled. Preference will be given to complete applications received by September 3rd, 2024. Those who do not apply by this date may or may not be considered.

Required Application Materials:

To apply, please visit: http://www.cu.edu/cu-careers and attach:

1. A cover letter which specifically addresses the job requirements and outlines qualifications
2. A current CV/resume
3. List of three references (we will notify you prior to contacting both on and off-list references)

Background Check Policy

The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

Diversity and Equity

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.

The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.

Questions should be directed to Andrew Wingfield, andrew.wingfield@ucdenver.edu