Guest Service Manager
Detroit, Michigan
Employer: MotorCity Casino Hotel
Industry: Hotel Operations
Salary: Competitive
Job type: Full-Time
Description:
Join the best game in town!
You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too!
In this role, you'll manage the day-to-day activities of our Guest Service Agents and reservations functions. You'll contribute to MotorCity's revenue growth by providing exceptional guest service, in accordance with hotel standards and policies.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Requirements:
Join the best game in town!
You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too!
In this role, you'll manage the day-to-day activities of our Guest Service Agents and reservations functions. You'll contribute to MotorCity's revenue growth by providing exceptional guest service, in accordance with hotel standards and policies.
What We Offer
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Requirements:
- Bachelor's Degree or equivalent experience.
- Four years of experience in guest service and hotel reservations.
- Outstanding communication skills.
- Ability to work well in a team environment.
- Must have a passion for guest service.
- Strong interpersonal and problem-solving skills.
Created: 2024-06-30
Reference: 062824-FT
Country: United States
State: Michigan
City: Detroit
ZIP: 48209
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