About our ServiceNow practice:

Cognizant's Now Practice expands the entire platform beyond traditional implementations into strategic digital transformations. Our validated ability to assess, innovate, design, build, integrate and sustain opportunities keeps the client's main goals top of mind while ensuring businesses stay relevant, brands are differentiated and profitable growth is achieved. We have successfully led over 9,500 transformations - delivering services globally and across the enterprise. We are a Global Elite Partner and product-line certified in all 9 ServiceNow domains across the platform. We have received the highest-tier certification from ServiceNow, Product Line Achievement, based on both our capability and the consistent and high satisfaction of our customers. We have twice won the ServiceNow Hackathon for innovation, named # 1 for Voice of the Customer by HFS Research and twice recognized since 2021 as NOW Partner of the Year. Our tenure and confirmed achievements make Cognizant a front runner to propose dedicated approaches on the NOW platform.
Specific Responsibilities:

1. Evaluate existing asset management process and the design, implementation, and management of new/improved systems for efficiency and effectiveness starting from procurement till disposal.
2. Governing HAM processes starting from procurement till disposal across Global
3. Define scope of the asset management processes, function, the items that are to be controlled, and the information that is to be recorded.
4. Ensure asset management standards and procedures are being followed.
5. Ensure assets are uniquely identified with naming conventions; ensure compliance with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases, and templates
6. Propose interfaces with organizational change, problem management, network management, release management, finance, and administration functions
7. Provides report, including management reports.
8. Liaise with the Field services, Procurement POC's , Hands and feet teams to ensure the data accuracy.
9. Asset Baseline
10. Leading Operation (Planning, Designing and Forecasting)
11. Process Assessment on existing process and provide Gap analysis report.
12. Data maturity Assessment on HAM Data
13. Tools Assessment and Process implementation.
14. Create HAM flow diagrams and process definition.
15. Implementation Approach
16. Asset Data base line and Reporting
17. Leadin hardware movements, Reconcile authorized assets against deployed assets, Schedule and run reconciliation and Review the results of the reconciliation process
18. Handling contracts- Identify assets associated with a contract, Lead the asset collection and return processes
19. Auditing - Prepare reports based on the asset repository data, Perform physical hardware inventory and Compare results
20. Handling hardware end-of-lease- Identify the hardware whose warranty/lease is expiring, handle the return of those assets to vendor, Update asset records.
21. Execute hardware refresh and disposal processes - Identify the hardware to be disposed of or refreshed, Handle the disposal or refreshment process and Update asset records
22. Clear understanding of correlation between AMDB & CMDB in a ITSM environment.
23. EOL Debt report creation for Asset and discuss the plan for refresh and update the dependency for refresh

Qualifications:

1. Any Degree with a mix of technical and management background
2. 10-14 Years of work experience in IT asset management
3. ITIL 4 foundation certified (Good to Have)
4. ITAM tool knowledge (ServiceNow)
5. Certified/IAITAM/ Certified Hardware Asset Management Professional/Procurement) - Nice to have

#LI-NC1

Applications will be accepted until 6/21/2024.

The annual salary for this position is between $100,000.00 - $120,000.00 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 345,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.