Host or Hostess

Job Title: Host/Hostess
Reports to: Dining Room Managers
Department: MacAlester's
Location: The Union League Golf Club at Torresdale (3801 Grant Ave, Philadelphia, PA 19114)

Description:

We are looking for a Host to join our team and be the first point of contact for our guests. Host responsibilities include greeting guests, member recognition, and escorting customers to the dining table and bar area. For this role, you should have solid organizational and people skills to ensure our members have a positive dining experience from the moment they arrive through to their departure.

Responsibilities:

• Warmly welcome and seat guests to the dining room with a smile
• Provide accurate wait times and monitor waiting lists
• Manage reservations and Union League website and reservation system
• Provide menus and encourage a wonderful meal
• Coordinate with management about flow and seating
• Maintain a clean reception area
• Cater to guests who require special/extra attention
• Answer incoming calls and field dining inquiries
• Maintain member profiles with pertinent information
• Stay up to date regarding the Union League properties and hours of operation, events, etc.
• Other duties to be determined.

Skills and Requirements:

• High school diploma; hospitality certification is a plus
• Proven dining restaurant experience
• Attention to cleanliness and service details
• Patient and guest-oriented approach
• Excellent communication skills with a friendly attitude
• Responsible and trustworthy
• Flexible schedule, nights and weekends, mandatory holidays which include Memorial Day Weekend and Fourth of July Weekend

Hours:

• Part-time seasonal employment lasting March through November. Mandatory workdays for all Holidays and other dates subject to change.
• Note: The above tasks and any additional duties shall be completed to the satisfaction of the Managers

Compensation:

• Fair wages - will receive hourly rate
• Employee meals
• Energetic, multi-faceted, family team-oriented atmosphere
• 401K retirement plan with employer match of up to 6%