Provides customer service to all employees, executives, and physicians. Assists Human Resources with projects, communications, benefit enrollment, PeopleSoft Employee Self Service and Manager Self Service. Coordinates implementation of services, policies and programs through Human Resources staff; partners with Center of Excellence and Operations to respond to HR issues and requests in a timely manner. Supports the efficient functioning of HR Operations. Responsible for executing project-level communications plans and strategies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

1 year of Human Resources related experience and 2 years of customer service, payroll, or other relevant service experience.

Proficient knowledge of Microsoft Office including MS Word, Excel and Power Point.

Must demonstrate exceptional customer service skills with the ability to provide support to employees, executives, and physicians.

Must possess above average organizational, administrative, verbal and written communication skills.

Excellent organizational skills, accountable for owning customer calls and follow through to complete resolution of requests.

Collaborative and capable of communication with all departments within Piedmont Healthcare.

Nice to Have Skills & Experience

Bachelor's degree is preferred.

PeopleSoft ESS and MSS customer service support, PeopleSoft super-user experience is preferred.

A strong HR background is required, a focus on benefit plan administration preferred.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.