Insurance Program Manager (Career Executive)

Introduction

The Wisconsin Office of the Commissioner of Insurance (OCI) protects and educates the public by maintaining and promoting a strong insurance industry.

As employees of the State of Wisconsin, OCI staff enjoy the following benefits:

• Generous Paid Time Off (up to 3 weeks' vacation, 9 holidays, 4.5 personal holidays, and up to 130 hours of sick leave)

• Healthy Work Environment

• Retirement Benefits (participation in one of the nation's top pension programs! )

• Excellent Health Benefits

• Additional benefits (life insurance, income continuation insurance, commuter benefits, student loan forgiveness , and additional retirement savings programs)

Learn more about the State of Wisconsin's amazing benefits package . Over 85% of employees recommend OCI as a good place to work. Hear what our team members have to say about working for OCI.

This position has potential for a combination of telecommuting and in-person work after an initial training period has been completed. Further details can be discussed during the interview.

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.

Diversity, Equity, Inclusion, and Belonging are core values at OCI that guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. We believe that when employees are respected and valued for who they are and are accountable for demonstrating that respect to others; it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.

Position Summary

This position is the line manager of insurance examiners responsible for monitoring complaint investigation and resolution, legislative correspondence, press and other inquiries, market conduct, and policy forms for health insurers doing business in Wisconsin. This position is responsible for formulating, determining, and implementing insurance program management policies and procedures, providing subject matter expertise in health insurance, and ensuring compliance with state and federal laws, and administrative rules and policies. The position will follow all Health (B) Committee, Working Group and Task Force meetings at the NAIC (National Association of Insurance Commissioners), and will track and report to the section chief on notable issues that arise in that area. This position is also responsible for expert-level knowledge of current and new insurance statutes, rules and NAIC model laws as they relate to health insurance marketed in Wisconsin. The unit's functions include complaint handling, on-site examinations, data analysis, forms review as part of the complaint investigation process, enforcement action preparation, as well as policy, procedure, and rule development in the health insurance unit.

For more information, please view the complete position description .

Salary Information

This Career Executive Insurance Program Manager position is assigned to pay schedule/range 81-02. Starting pay for this position will be between $41.00 - $45.00 per hour, depending on candidate qualifications. A 2-year career executive trial period may be required. Pay for current state employees will be in accordance with the State Compensation Plan.

Job Details

Due to the nature of the position, OCI will conduct background checks on applicants prior to selection. OCI does not sponsor visas and is not an eligible OPT employer for those with F1 visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form upon hire.

This position has potential for a combination of telecommuting and in-person work after an initial training period has been completed. At this time, this position is required to work in the office on Mondays.

Qualifications

Minimally Qualified candidates will have experience with all the following:

• Researching, interpreting, and analyzing complex insurance or regulatory information such as statute, policy, administrative code, and/or contract language
• Management, supervision, or leadership of a team, including elements of team building, team development, employee development, supervision, and/or evaluation; (this can include informal leadership or leadership of a project group or workgroup)
• Management of projects, including collaborating and communicating across functional areas, managing timelines, and/or bringing projects to completion.

In addition to the minimum qualifications above, well-qualified applicants will also have experience with the following:

• Prior experience within the health insurance industry, which may include processing health insurance claims, providing customer service pertaining to health insurance coverage, etc.

How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications . Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated. References are not necessary at this stage of the process.

Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

Note: Current Career Executives or those with reinstatement eligibility to Career Executive status should complete the application process to apply.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, members of the LGBTQIA+ community, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

If you are a veteran with a 30% or greater service-related disability and are not currently employed in a permanent position with Wisconsin State Government, please send a cover letter, resume, DD-214 and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below.

Questions can be directed to Pilar Blomquist at pilare.blomquist@wisconsin.gov

Deadline to Apply

The deadline to apply is 11:59pm Wednesday, August 21, 2024.