Intake Specialist

Job Title: Intake Specialist

Location: Schertz, TX

Industry: Healthcare

Pay: $19-23/hr

About Our Client: Our client is a leading national independent clinical review and utilization management organization. They focus on long-term, value-added relationships with their clients, providing quality, outcome-focused clinical expertise and innovative solutions. They help improve claims processing efficiency and ensure claimants receive excellent care.

Job Description: This position is an administrative role providing frontline customer service to our clientele. The right individual will be friendly, efficient, multi-task oriented, and detail-driven. This role requires skill in planning, organizing, and coordinating the completion of independent medical reviews, as well as the coordination of day-to-day office activities. The Intake Specialist is responsible for receiving incoming cases and determining all details for the requested work product. This is a highly team-oriented position that requires a high level of critical thinking, ability to work under pressure, and be deadline-driven.

Key Responsibilities:

• Manage administrative tasks efficiently and with a high degree of detail
• Plan, organize, and coordinate independent medical reviews
• Receive and manage incoming cases, ensuring all details are accurately captured
• Collaborate closely with team members to ensure smooth operations

Qualifications:

• Excellent communication and customer service skills
• Highly detail-oriented and organized
• Tech-savvy, capable of managing multiple windows simultaneously
• Ability to manage a busy workflow efficiently
• High school diploma or GED

Additional Details:

• Work Environment: Professional office setting
• Working Hours: 7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM, 10:00 AM - 7:00 PM
• Parking: Free On-Site Parking
• Dress Code: Business Attire

Perks:

• Significant internal growth opportunities
• Comprehensive benefits package
• Training opportunities for motivated individuals
• Open-door policy
• Leading company in the industry
• On-site amenities
• Regular team celebrations and events

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.