PAS Intake Specialist

Simmons Comprehensive Cancer Center

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. As the only National Cancer Institute-designated comprehensive cancer center in North Texas, we invite you to continue your healthcare career with us at Harold C. Simmons Comprehensive Cancer Center. You'll discover a magnet facility with a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

Job Summary

Join UT Southwestern as a PAS Intake Specialist at Simmons Cancer Center and join a group of healthcare professionals dedicated to providing the best of care.

The PAS Intake Specialist is responsible for coordinating patient's new patient appointments as well working with clinical team to obtain any pertinent existing medical record information from external providers patient has seen related to diagnosis. This candidate must be able to multi-task and prioritize.

At UT Southwestern, the possibilities to explore your interests and advance your nursing career are limitless. We would love the opportunity to have you join our Nationally Ranked Cancer Center by U.S News & World Report's!

Job Duties

• Schedules patient care procedures accurately (procedure, exam, area or physician referral, location, time of procedure); balances exams with patient/customer time request and provider availability.
• Interviews patient and/or physician's office to obtain medical history and patient demographic information and documents in EPIC and electronic systems. Coordinates with physician's office and/or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits. Maintains department productivity standards.
• Pre-registers patient cases by entering complete and accurate information in electronic medical records prior to patient's arrival. Identifies and verifies all essential information pertaining to intake, insurance verification/eligibility, and precertification on all applicable patient accounts. Revises information in computer systems as needed. Documents pertinent information and efforts in computer system based upon department documentation standards. Maintains department productivity standards.
• Reschedules exams at patients' or departments' requests.
• Initiates confirmation call back to patient to include appointment reminder, location, time, prep instructions, and/or financial responsibility.
• Ensures all exams are scheduled with proper clinical indicators and coding nomenclature.
• Counsels offices and/or patients when an "out of network" situation becomes apparent or other potential pay or technicalities arise. Coordinates with Financial Counselor to identify funding source and additional information needed to secure accurate third-party billing and/or patient financial responsibility.
• Coordinates as needed with other departments/ancillary areas for special needs or resources.
• Demonstrates ongoing competency skills including age-specific competencies, above level problem solving skills and decision-making abilities.
• Performs other duties as assigned.

Experience and Education

• High school
• 3 years of hospital admitting, scheduling or medical experience

KNOWLEDGE, SKILLS, & ABILITIES

• Proficient computer skills, including MS Word, Excel and types minimum of 35 wpm. • Requires strong interpersonal communication and documentation skills. • Ability to spell with accurate data entry skills. • Possesses a true "customer service" oriented work style. Knowledge of Siemens system preferred. • Good general health and stress coping ability. • Ability to speak and hear to allow discussions with patients, co-workers and public. • Light lifting (requires lifting 20 lbs. with frequent carrying of up to 20 lbs.) • Possess near vision acuity for accurate reading on computer screens.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and thereby subject to the provisions of Texas Education Code •51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.