HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

HTC is seeking a junior HL7 Support Coordinator to join our team and provide technical support for HL7 clinical-lab interfaces. This role offers an excellent opportunity for a recent graduate or entry-level candidate to gain experience in healthcare IT and HL7 interface management.

Responsibilities:

• Serve as the primary or secondary point of contact in HL7 interfaces and triage issues, resolving the issue, or escalating the issue to other internal teams for resolution.
• Provide technical support for HL7 interfaces, including troubleshooting and issue resolution.
• Monitor interface performance and ensure data integrity and accuracy.
• Collaborate with internal teams and external partners to resolve interface-related issues.
• Document support processes, troubleshooting steps, and resolutions.
• Participate in testing and validation of interface changes and updates.
• Stay up to date on industry standards and best practices related to HL7 and healthcare interoperability.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or related field. Knowledge of HL7 standards and protocols and 1 -3 years of experience working in a professional environment.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with healthcare IT systems and terminology is a plus.
• Eagerness to learn and develop new skills in a fast-paced environment.
• Has a keen sense of urgency and is able to adhere to tight deadlines.
• Exemplifies someone with focus and determination and has a track record of dedication to accomplishments in personal life and/or professional work experience.