Intern - Airport Operations Policy and Procedures (Summer 2025)
Chicago, Illinois
Employer: United Airlines, Inc.
Industry: Intern - MBA & Undergrad
Salary: Competitive
Job type: Full-Time
Description
Early careers take off with United! We've been recognized as both a top employer for Gen Z talent by Handshake and a top 100 internship program by Yellow and WayUp. Interns at United enjoy a wealth of benefits, including a robust mentorship program, exclusive travel privileges, and engaging social events to help foster a vibrant and connected community of early career professionals. Our program is designed to empower you with the skills and connections necessary to launch a successful career. We hope you join us at United, where your contributions will take flight and your career journey will soar.
The Policy and Procedures team at United Airlines works to innovate, transform, and support all work groups with a web base tool called Wingtips. The product is used cross-functionally by numerous workgroups across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Inflight, Premium Services, Cargo etc.)
Interns are fully immersed in our culture and given meaningful project work to review and improve our current verbiage on wingtips while also supporting accessibility data collection. Inters leverage their skills to support value-added projects.
Key Responsibilities:
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
Qualifications
What's needed to succeed (Minimum Qualifications):
What will help you propel from the pack (Preferred Qualifications):
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Early careers take off with United! We've been recognized as both a top employer for Gen Z talent by Handshake and a top 100 internship program by Yellow and WayUp. Interns at United enjoy a wealth of benefits, including a robust mentorship program, exclusive travel privileges, and engaging social events to help foster a vibrant and connected community of early career professionals. Our program is designed to empower you with the skills and connections necessary to launch a successful career. We hope you join us at United, where your contributions will take flight and your career journey will soar.
The Policy and Procedures team at United Airlines works to innovate, transform, and support all work groups with a web base tool called Wingtips. The product is used cross-functionally by numerous workgroups across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Inflight, Premium Services, Cargo etc.)
Interns are fully immersed in our culture and given meaningful project work to review and improve our current verbiage on wingtips while also supporting accessibility data collection. Inters leverage their skills to support value-added projects.
Key Responsibilities:
- Excellent verbal and written communication
- Knowledge of Add alt text to images (for accessibility) Image markup is standard (red box)
- Ability to work in Excel and word-based program, or similar. Writing and formatting pages and building links for content
- Creativity and innovative thinking in developing solutions to complex business problems.
- Ability to document and present technical information from the business problem definition to the implementation stage in a way that effectively addresses varying levels of management and different audiences.
- Strong interpersonal skills with a focus on teamwork
- Successful completion of the interview is required to meet job qualification.
- Reliable, punctual attendance is an essential function of the position.
- Some travel as needed 10%.
- Position is based in Chicago .
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.
Qualifications
What's needed to succeed (Minimum Qualifications):
- Excellent, Communication, collaboration, organization, excel and writing skills.
- Work with policy owners to audit pages for accuracy (starting with most-used pages)
- Work with Regulatory to ensure regulatory content is correct.
- Partner with the Consistency teams to ensure any pages that are causing confusion are clarified for consistency (within their own group and across workgroups)
What will help you propel from the pack (Preferred Qualifications):
- Basic Sitecore familiarity
- Excellent professional verbal and written Professional writing skillset
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Created: 2024-09-06
Reference: WHQ00024223
Country: United States
State: Illinois
City: Chicago
ZIP: 60018
Similar jobs:
-
Decision Analytics Associate Consultant - Intern (North America - University Students)
ZS in Evanston, Illinois -
Strategy Insights & Planning Associate - Intern (North America - University Students)
ZS in Evanston, Illinois -
Marketing Intern
IMI plc in University Park, Illinois -
Environmental Engineering Intern - Environmental Services, Remediation (Downers Grove)
Burns & McDonnell in Downers Grove, Illinois -
Intern - Organizational Communication and Engagement (Summer 2025)
United Airlines, Inc. in Arlington Heights, Illinois -
Intern, Global Transaction Tax - Multiple Locations Summer 2025
Alvarez & Marsal in Chicago, Illinois💸 $40 per hour -
Intern - Pilot Strategy (Summer 2025)
United Airlines, Inc. in Chicago, Illinois -
Radiologic Technologist (Rad Tech) - Intern
Carle Health in Peoria, Illinois -
Intern Marketing
Farm Credit in Bloomington, Illinois -
Intern, Water (Summer 2025)
Stantec in CHICAGO, Illinois -
System Integration Intern (Summer 2022)
Frontend Arts in Rockford, Illinois -
Client Service Intern - Chicago
FM Global in Park Ridge, Illinois💸 $21.00 - $23.00 per hour -
NHRA Event Weekend Ticketing Intern - Midwest Nationals (St Louis)
AEG in Madison, Illinois -
Intern - Global Agency Sales (Summer 2025)
United Airlines, Inc. in Chicago, Illinois -
Strategy Insights & Planning Associate Consultant - Intern (North America - University Students)
ZS in Evanston, Illinois -
Intern Crop Insurance
Compeer Financial in Macomb, Illinois -
Intern - Corporate Communications (Summer 2025)
United Airlines, Inc. in Chicago, Illinois -
Cybersecurity Analyst Intern
Leidos Holding in Scott Air Force Base, Illinois💸 $44850.00 per year -
Merchandise Intern
AEG in Moline, Illinois -
Intern - Network Operations Advance Planning (Summer 2025)
United Airlines, Inc. in Arlington Heights, Illinois