Internal Quality Engineer

thyssenkrupp is an international industrial and technology company employing around 100,000 people. Across 48 countries it generated sales of 38 billion in fiscal 2022/2023. Backed by extensive technological know-how, the businesses develop cost-effective and resource-friendly solutions to the challenges of the future, mainly in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. Under the thyssenkrupp umbrella brand the company creates long-term value with innovative products, technologies and services and contributes to a better life for future generations.

Summary:

The Internal Quality Engineer is responsible for supporting the Production in driving quality activities within the production facility through the use and knowledge of the ISO 9001, IATF 16949 Quality Management Systems and Quality Tools. This position ensures that quality problems are effectively addressed and that quality standards are being implemented and adhered to within the production facility. The Internal Quality Engineer enhances customer satisfaction through coordinating with the Engineering team in the correction/improvement of products and processes. Works in conjunction with Engineering, Manufacturing and Operations to drive continuous improvement to ensure quality objectives are met and ensure product/process conformity to internal, customer and third-party regulatory requirements.

Essential Duties and Responsibilities:

• Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.
• Interacts with manufacturing, suppliers and customers to drive improvement activities and ensures product and processes meet or exceed customer expectations.
• Participates in the improvement of the manufacturing process for existing products. Conducts studies to stabilize, validate or improve parts and process capabilities. Performs capability studies to identify problems, provides solutions and/or recommendations for improvement, and implementing corrective/preventive actions.
• Leads working teams in problem solving initiatives (corrective action to issues, response to customer complaints, continuous improvements, etc.).
• Analyzes defective parts and/or processes to determine root cause of defect and provide input on corrective/preventive actions to prevent future failures. Implements solutions to improve yield.
• Holds quality investigations and researches resolutions for quality issues and eliminating problems from recurring.
• Supports Engineering for qualification of new parts, processes and/or equipment through collection and data analysis.
• Performs internal and external audits on product/processes to ensure compliance to specifications.
• Reviews and approves measurement instructions, inspection documents, change notifications and other documented quality processes throughout the plant.
• Analyzes quality trends through data mining and analysis and resolves quality issues through root cause analysis and problem-solving processes.
• Conducts quality audits as prescribed by the local quality registration (ISO or Customer Requirements)
• Participates in the analysis and disposition of non-conforming product as required
• Interfaces with customers to resolve quality issues and facilitates Advance Product Quality Planning (APQP) and development of work instructions for customer-specific requirements.
• Aligns with the goals and needs of the Production Unit Leader to identify and address quality concerns within the manufacturing plant.
• Provides training and support to employees on all quality concerns, customer complaints and application of quality methodologies.
• Creates control plans, gages, work instructions inspections for production.
• Ensures compliance and safety of all activities within the organization standards and policies.
• Performs all other duties and responsibilities as assigned.

Experience & Educational Qualifications:

• Proven experience identifying process shortcomings through data analysis and providing recommendations for improvement.
• Demonstrated ability to investigate quality problems and to apply sound technical judgement to develop potential solutions.
• Experience in designing and implementing Corrective Action in response to process escapes.
• Familiarity with ISO 9001 or ISO/TS16949 standards.
• Demonstrated knowledge of SPC, DOE ANOVA, GD&T, f & t-test analysis, GR&R etc.
• Demonstrated knowledge of manufacturing processes and assembly plant processes, procedures, tooling, and equipment.
• Exposure of Advanced Product Quality Planning (APQP) and Production Product Approval Process (PPAP disciplines).
• Advanced knowledge of statistical software such as Minitab, Infinity or equivalent systems, along with MS Office suite.
• Knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
• Excellent written and verbal communication skills and willingness to identify, initiate and drive improvement teams.
• Proven track record of customer interface and ability to manage multiple projects and programs in a fast-paced environment.
• Proven time management, organizational, problem solving and prioritization skills to successfully complete responsibilities in a timely manner.
• Detail-oriented, accurate, timely with strong analytical skills.
• Highly organized with ability to work independently as well as part of a team.
• Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Strong attention to detail with well-developed organizational and communication skills.
• Proven experience developing work processes to improve outcomes for the team/customers.

Education:

• Degree in Engineering or equivalent degree in other science or related field.

Beyond the competitive benefits and compensation packages, Bilstein of America proudly offers a rich history, steeped in innovation and a lasting commitment to our customers, employees and communities. We invite you to learn more about our culture and company at www.bilsteinrocks.com .

Benefits offered on the first of the month after your employment date:

• Medical, Dental and Optical
• 401(k) with 5% company match (after 90 days of employment)
• Company paid short-term disability (after 6 months employment)
• Paid personal time off
• Annual Company bonus