Job Description & Requirements

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Job Description & Requirements

Universal Destinations & Experiences Internship Program:

• Applications Close: June 28th, 2024, at 11:55PM ET. Submit your application as soon as possible - don't delay!
• Spring 2025 Program Dates: Approximately January 2025 - April 2025

JOB SUMMARY:

The Transformation & Change Management (TCM) team is part of the Digital & Technology Transformation Management Office. Intern will assist with communications and change management for Digital and Technology initiatives, messaging, and stakeholder engagement across Digital and Technology, and roles and responsibilities/interaction model. This opportunity will provide a student the chance to see how TCM creates a seamless change experience to deliver sustainable business value, in concert with our Product, PMO, and Delivery groups.

MAJOR RESPONSIBILITIES:

• Engages in activities supporting business readiness for Universal Epic Universe.
• Assists with communications planning, training development and deployment, and stress testing.
• Works directly with the Sr. Director of Transformation & Change Management as well as representatives from Product, PMO, and delivery to develop and execute business readiness plans.
• Partners closely with Talent Development.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Recent graduates will not be eligible for this program.
• Minimum cumulative 2.8 GPA is required.
• An official transcript may be required upon request.
• Preferred majors include: Business, Operations, Management, Human Resources, Applied Technology, Industrial Engineering.
• Preferred coursework completed: Communication, Business Management/Administration.

ADDITIONAL INFORMATION:

Preferable skills for success in role include but not limited to:

• Must be efficient in Microsoft Office Programs including, but not limited to: Word, Excel, and PowerPoint.
• Strong interpersonal skills, problem-solving abilities and organization.
• Exceptional attention to detail.
• Superior written & verbal communication skills.
• Work in a fast-paced environment and adhere to deadlines.
• Ability to work autonomously and/or in teams.
• Consistent attendance

Please note the following:

• This internship will be a hybrid experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than April 2025.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• In addition to all of our internships being paid, you may be eligible for financial assistance towards housing if applicable. Specific details about eligibility would be provided at the time of offer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved.